Bank of America Phone Number

Calling Bank of America customer service faster by GetHuman

800-432-1000
Customer service
Current Wait: 27 minutos (24m avg)
Hours: Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST; best time to call: 7:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Informar fraudeTarjeta rechazadaAcceso a cuentaDisputar un cargoFalta de pagoA different issue
Get to a live person fastest: Presione 0 #, luego 0 #, luego 0, luego 0 luego 1, luego 0 #

Reasons customers like you called recently

Your failing to release $***,*** from deceased's account. I am the administrator of hi...
hace 2 horas
BOA blocked the communication between my account and another institution.
hace 3 horas
I WANT THE $***,***!!! Today, I am preparing a formal complaint to file with the banki...
hace 3 horas
I want to deposit my $**** government Visa debit card payment to my BOA CHECKING ACCOUN...
hace 3 horas
card locked due to suspicious activity. unable to get through to fraud dept over *.* hr...
hace 5 horas
I wasn't aware statement copies were chargeable, pls cancel and waive the fees.
hace 5 horas
card has been blocked due to suspicious activity, customer service Rep said it was a Pa...
hace 5 horas
WANT TO KNOW MY ACCOUNT BALANCE FORGOT USERNAME HAVEN'T USED IT OVER A YEAR
hace 5 horas
unauthorized charges on my debit card account. i would want it resolved per this polic...
hace 6 horas
I need to send money to a car dealer for a down payment from my account. I also need t...
hace 8 horas
I cant retrieve my online banking ? There are * USA telephone numbers that are no longe...
hace 9 horas
I entered my password wrong too many times now my account is locked. I need to unlock it
hace 11 horas
Ineed to change the phone number on my account
hace 18 horas
cannot access online bank account due to creating a new passcode which I did several ti...
hace un día
My husband had a business and checking account at BAC and he passed on March ** ****.Hi...
hace 2 días
See more recent reasons for callingHelp me with my issue

Our Editor's Notes on Bank of America's Phone-Based Customer Care

Bank of America is an investment bank and financial services provider that operates internationally. It is the second-largest bank in the United States, which means that it gets a lot of calls to its customer service department every day.

Why Do People Call Bank of America Customer Support?

People call Bank of America for a range of reasons, including:

  • Opening new accounts
  • Updating or closing accounts
  • Help with credit cards
  • Loan servicing issues and questions
  • Reporting identity theft and fraud
  • Online banking technical support
  • Setting up appointments with bankers
  • Investment account management and questions

Best Practices for Calling Bank of America Customer Service

Bank of America has multiple divisions, each with its own customer service department. The Bank of America website provides details on specific numbers for each division. TTY and TDD calling are available for those who are deaf or hard of hearing. In some cases, there may even be a dedicated line for Spanish speakers.

Be sure to check the hours of availability for the customer service department that you call. Some automated services are available 24/7, but live help from a human being is restricted to specific hours of the day.

Before calling, make sure you have your account number or numbers handy, as well as any correspondence from Bank of America. It's also a good idea to have the ability to take notes during your call: Keep pen and paper handy or have some way to take notes on your mobile device or computer.

How Do People Feel About Their Calls to Bank of America Customer Support?

Because Bank of America has so many customers, it is not surprising that there are mixed reports about the efficacy of its customer service representatives. While some customers are happy with the service they've received, others have had different experiences.

Many areas of dissatisfaction tend to revolve around issues of identity theft and fraud. These experiences are understandably very distressing to victims, and many seem to feel that Bank of Representative agents are unresponsive and often lack the authority to expedite investigations, redeposit funds taken out of accounts or replaced compromised credit or debit cards.

What Kind of Issues Can Bank of America Customer Support Resolve?

Bank of America customer service representatives can handle a range of issues over the phone, including questions about banking services, inquiries about charges and transactions, and to check on loans and other financial products. Calling Bank of America if you suspect fraud or identity theft is often the fastest and most effective way of regaining control of your credit cards or accounts.

What Can't Be Resolved by Phone With Bank of America?

Some banking processes and services require you to either sign physical documents or to meet with a banker. In these cases, the best that a phone representative can do for you is to let you know the location of the nearest branch to your home or office and assist in scheduling an appointment.

In cases of lost, stolen or compromised credit and debit cards, customers are generally required to wait for a replacement to come in the mail. In some instances, it may be possible to pick up a temporary-use ATM card at a local bank branch.

What Can I Do If I Am Unhappy With My Call to Bank of America?

Customer service phone calls don't always go the way we want them to. If your call to Bank of America customer support did not resolve your concerns or answer your questions, you still have options.

  1. Call back. Not all customer service agents are the same. The next person you speak to may have more training or experience and will be able to resolve your case or get you a correct answer to your question.
  2. Get in touch via a different method. Bank of America operates Twitter and Facebook accounts and social media representatives are available to answer your private messages.
  3. Schedule a face-to-face appointment. There will be situations in which it is best to have a face-to-face meeting with a banker. You can schedule a meeting at a local branch online.
  4. If your situation is still not resolved. you can file a complaint online with Bank of America's feedback form. This is not an option for people who have urgent issues, but it does ensure that your complaint will go to a Bank of America division that specializes in customer feedback.
  5. As a final option, take up your concern with the Consumer Financial Protection Board's Ombudsman office. The CFPB is a federal agency that protects the interests of consumers. While this is not an option for a quick resolution, it is one way of ensuring that your concerns are seen and addressed.

Customer Number 800-432-1000 - by the Numbers

Número de teléfono para marcar
800-432-1000
Devolución de llamada disponible
SI
Llamada atendida por una persona real
SI
Departamento al que llamas
Servicio al Cliente
Horario del centro de llamadas
Lun-vie 7 am-10pm, sab-dom 8 am-5pm EST
El mejor momento para marcar
7:15 am
Navega por el laberinto del teléfono a un humano
Presione 0 #, luego 0 #, luego 0, luego 0 luego 1, luego 0 #
Espera promedio
Espera actual
27
Rango (entre números de teléfono)
1
Rango (general)
1
Métodos alternativos
teléfono, chat, web, twitter
Calidad de la comunicación
83%
Calidad de la ayuda
40%
Votos de los clientes
54,386
Información actualizada por última vez
Fri May 29 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Bank of America's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Bank of America, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Bank of America. Este número de teléfono es el mejor número de teléfono de Bank of America porque 420,030 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-432-1000 incluyen Report Fraud, Card Declined, Account Access, Dispute a Charge, Missing Payment y otros problemas de servicio al cliente. El Bank of America centro de llamadas al que llama tiene empleados de Massachusetts, Arizona, Florida y está abierto Mon-Fri 7am-10pm, Sat-Sun 8am-5pm EST según los clientes. En total, Bank of America tiene 16 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Bank of America representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Bank of America - by phone or otherwise

Si bien 800-432-1000 es el mejor número gratuito de Bank of America, existen 20 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Bank of America clientes, es llamando a su 800-781-5393 número de teléfono para su Banca en línea departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-781-5393 para Banca en línea. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Bank of America, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Bank of America.

What is GetHuman's Relationship to Bank of America?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Bank of America. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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