Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Atención al cliente Ayuda en línea
Su mejor opción para resolver su problema de servicio al cliente AliExpress es ir a su mesa de ayuda. Toca o haz clic en el enlace de arriba y podemos asesorarte sobre cómo llegar mejor allí. Informarnos su problema específico en esa página también nos ayudará a llegar a la página de ayuda AliExpress correcta aún más rápido.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

I accidentally click the confirm order even i disnt recieve the item and now i need the...
Aliexpress shows tgat i received goods but not in real. I opened dispute but Aliexpress...
How do i delete my email or account?**I have a problem with the activation of Aliexpres...
I order two itens, but one of them it was cancel. However, money was taken in full from...
I filed a dispute for a refund about an undelivered order. The seller has agreed to sen...
You are men of no honour and are not reputable
So I have a card a Visa card and I put it in and I tried buying a phone case but it sai...
My order got canceled somehow. The product is spindle and hubs. I would like to know if...
Hello, I ordered a fish eye lens from you guys, I've received the package, however noth...
I am not able to pay for my order *I have been getting order canceled because of securi...
My address for my delivery is not correct
My registered email doesn't exist anymore and i want to change it but i can not log in...
Hello, I have accidentally accepted dispute, how can I get a refund? I still have a...
Fehlender Name auf Sendung, Paket konnte nicht zugestellt werden, geht zur*ck zum Absender
I ordered bike accessories and forgot to update my address as i moved to uk thanks
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Servicio al Cliente
<9 horas358
Live Chat
Servicio al Cliente
16 minutos343

Does GetHuman work with AliExpress?

GetHuman does not work with AliExpress's customer support operations, directly or in any other way. GetHuman has no partnership or relation to AliExpress at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check AliExpress's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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