Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Servicio al Cliente
GetHuman features available:
  • Current hold time
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  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

My t.v has been delivered.can I have installation today
Will to launch * Products on Amazon.*Needs to understand the procedure.
I ordered blue baot rockerz *** but black blutooth neck band received plz provide blue...
Amazon removed my business account access
Google allow me to say to Amazon I need a emergency call from you because there's some...
Order for a metal sign and it said $** and now it says ***
Billing address on credit card i used to purchase luggage and my contact phone number is inco
i have changed phone numbers and cannot log into my account. Please call me so i can g...
I tried to srnd gift card… it went to wrong address
I had two orders with the same product I cancelled one and the other was also cancelled...
my account is Vic@*BayberryLane.com**We have several orders in transit to our Florida a...
When I ask alexa to play music It says "RADIO AND MUSIC PLAYBACK AREN'T SUPPORTED ON TH...
I want to cancel my account.
Vivo e**v was ordered at ** sept'** received the parcel, but your retailer cheat with m...
I paid Rs ****.** for * items but my order was cancelled your side. I ordered yesterday...
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
Servicio al Cliente
3 minutos2378
cis@amazon.com
Servicio al Cliente
<10 horas2080
Live Chat
Servicio al Cliente
3 minutos999
Online Help
Servicio al Cliente
<6.85715 horas1659
facebook.com/Amazon
Servicio al Cliente
10 minutos2696
@amazon
Servicio al Cliente
6 minutos2545
Online Help
Servicio al Cliente
<2 horas2537

Does GetHuman work with Amazon?

GetHuman does not work with Amazon's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Amazon at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Amazon's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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