Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · Servicio al Cliente
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

Good morning,**I made an order for a shark hoover and hand hoover on **th April - order...
Delivery is go to my barn not my drop off box by my house gate please help
HI AMAZON,*I am your regular customer. my family and i both use the same account to ord...
The original order was for Utterly Smooth Extra Care **% Urea, * Jars. Wrong product sh...
To ask for a refund as gift card
I had purchased One ladies hand bag. Due to wrong colour I returned the same and my ref...
Supposedly they wanted to refund my money from a tv script that I did not order
A person called pretending to work for Amazon… my personal info and I have been sc...
I can't log in my account
I don’t as texted that someone charged something. I haven’t bought anything
Lost gift card now redeemed
Trying to rent a movie on Amazon and my payment info has not been updated so I’m unable...
I just placed order. Need to correct spelling of order recipient’s first name.
Won't allow me to purchase items in my cart ** screen freezing **
Want to cancel Amazon Prime
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Servicio al Cliente
3 minutos2409
Servicio al Cliente
<10 horas2111
Live Chat
Servicio al Cliente
3 minutos999
Online Help
Servicio al Cliente
<6.85715 horas1690
Servicio al Cliente
10 minutos2727
Servicio al Cliente
6 minutos2576
Online Help
Servicio al Cliente
<2 horas2568

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