Contact T-Mobile

The best of the 16 ways to get in touch with T-Mobile by GetHuman

T-Mobile Phone Number
800-937-8997 · Servicio al Cliente
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real T-Mobile rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

T-Mobile Live Chat
T-Mobile customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted T-Mobile:

I want to port a number to t-mobile
*) T-Mobile Alcatel hotspot speed test extremely slow**) “seal Security”
Issue *)*My Alcatel hotspot speed test is very slow. My WiFi security is “weak security...
i need to ship a device back, but i am not clear on the conditions
I want to know the order status for order *CTM***ZSI*****. I was never sent a confirmat...
I have a issue with metro.. in regards to a problem with my internet and phone service...
Please call me about my bill. Getting charged too much for a device I don't have.
My contact in France is receiving robot calls with my US voice mail answering *Please h...
How to reset my Google Pixel *a without the pin???
I want to cancel my service. My phone number has already been ported to another provide...
change my phone number and i want to revert this i am having to many problems with my n...
my brand new s** fe wont connect to data keeps saying mobile network is unavailable I j...
Still having problem...*nd request*My old phone is not calling out and my new phone is...
Just contacted my carrier,TMobile, to have my phone service go to a new phone.*My numb...
More customer issues

Help me with my issue

T-Mobile contact information - compared

Above are our top recommendations for how to contact T-Mobile, including their top phone number and live chat options. Below you can compare and contrast the 16 ways to contact T-Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving T-Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact T-Mobile across the following mediums: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
Servicio al Cliente
24 minutos897
Servicio al Cliente
3 minutos1567
Servicio al cliente prepago
38 minutos741
Ayuda de pedido
22 minutos1807
Live Chat
Servicio al Cliente
35 minutos1503
Oficinas corporativas
7 minutos846
Soporte técnico
18 minutos1791
2 minutos844
Cuentas comerciales
11 minutos691
Atención al cliente
38 minutos2280
Servicio al Cliente
<38 horas2266
Online Help
<2 horas615
Soporte técnico
<10 horas2851
Servicio al Cliente
2 minutos1948
Servicio al Cliente
2 minutos403
Servicio al cliente internacional
16 minutos422

Does GetHuman work with T-Mobile?

GetHuman does not work directly with T-Mobile's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!