Contact T-Mobile

The best of the 16 ways to get in touch with T-Mobile by GetHuman

T-Mobile Phone Number
800-937-8997 · Servicio al Cliente
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real T-Mobile rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

T-Mobile Live Chat
T-Mobile customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted T-Mobile:

I broke my phone and am trying to use a old phone till my new one gets here. I put my s...
I wanna find out about activateing a new account but don't have any money to pay the ac...
My family and I are visiting Europe. We changed our account to Magenta. They all have...
This is the Second time my phone has added extra *gb of data. I never requsteps it I'm...
I need to get my puk code because I logged out of my SIM card
I don't know what's going on but every agent keeps getting disconnected.. the first age...
I was currently chatting with someone named annias but we got disconnected
quiero liverar mi equipo este es mi imei. ***************
Would a phone trade-in be available if the carrier isn’t an option on the tmobile trade...
I can't always make are receive phone calls are texts
I need to port .y number to metro but they said I have to get access or something not r...
I'm not receiving voicemails. People tell me they have left a voicemail for me, but not...
I just received a bill for $***.** from T-Mobile my account number is ********* that ac...
I lost my phone an reported it all good went to order new one an can't get it shipped t...
the end of my head phones tip is jamed inside my headphone outlet and i can't get it out
More customer issues

Help me with my issue

T-Mobile contact information - compared

Above are our top recommendations for how to contact T-Mobile, including their top phone number and live chat options. Below you can compare and contrast the 16 ways to contact T-Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving T-Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact T-Mobile across the following mediums: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
800-937-8997
Servicio al Cliente
24 minutos897
877-746-0909
Servicio al Cliente
3 minutos1530
877-778-2106
Servicio al cliente prepago
38 minutos741
800-672-5390
Ayuda de pedido
16 minutos1770
Live Chat
Servicio al Cliente
35 minutos1503
425-378-4000
Oficinas corporativas
7 minutos1191
877-453-1304
Soporte técnico
12 minutos2136
877-207-8169
Portabilidad
2 minutos807
888-537-4242
Cuentas comerciales
18 minutos654
800-866-2453
Atención al cliente
38 minutos2243
http://www.t-mobile.com/Contact.aspx
Servicio al Cliente
<38 horas2229
Online Help
Adquisitivo
<2 horas578
http://forums.t-mobile.com/tmbl/
Soporte técnico
<10 horas2814
@TMobileHelp
Servicio al Cliente
2 minutos1911
facebook.com/TMobile
Servicio al Cliente
2 minutos366
505-998-3793
Servicio al cliente internacional
23 minutos385

Does GetHuman work with T-Mobile?

GetHuman does not work directly with T-Mobile's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!