Contact T-Mobile

The best of the 16 ways to get in touch with T-Mobile by GetHuman

T-Mobile Phone Number
800-937-8997 · Servicio al Cliente
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real T-Mobile rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

T-Mobile Live Chat
T-Mobile customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted T-Mobile:

my phone is locked *somehow my SIM card is locked and telling me to contact yall and ge...
Checking to see if I can use my phone while on an Alaskan cruise or while we are in por...
i sent a fax concerning a hacked phone. just checking back. thank you
Wish that Stephanie Adamich be dropped from my phone plan asap. Her * is...
I have a small claims suit coming up on October *, and need to prove I spoke to a certa...
I need to get part phone records to a certain number from last November for a court cas...
I need phone records going back to last November for a court case
i losdt access to my sim card by trying to add an esim. now I cant get text verificatio...
I am unable to send*receive calls or text messages. A message comes up that says, "cel...
Was chatting with a person about new service lost chat via message
Want to find out how much it is for a phone account with T-Mobile
More customer issues

Help me with my issue

T-Mobile contact information - compared

Above are our top recommendations for how to contact T-Mobile, including their top phone number and live chat options. Below you can compare and contrast the 16 ways to contact T-Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving T-Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact T-Mobile across the following mediums: Phone, Chat, Web, Twitter, Facebook.

Phone number / contactWaitVotes
Servicio al Cliente
24 minutos897
Servicio al Cliente
3 minutos1536
Servicio al cliente prepago
38 minutos741
Ayuda de pedido
14 minutos1776
Live Chat
Servicio al Cliente
35 minutos1503
Oficinas corporativas
7 minutos1197
Soporte técnico
23 minutos2142
2 minutos813
Cuentas comerciales
16 minutos660
Atención al cliente
38 minutos2249
Servicio al Cliente
<38 horas2235
Online Help
<2 horas584
Soporte técnico
<10 horas2820
Servicio al Cliente
2 minutos1917
Servicio al Cliente
2 minutos372
Servicio al cliente internacional
21 minutos391

Does GetHuman work with T-Mobile?

GetHuman does not work with T-Mobile's customer support operations, directly or in any other way. GetHuman has no partnership or relation to T-Mobile at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check T-Mobile's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!