Gmail Preguntas frecuentes de los clientes

If your emails have disappeared, they may have been archived, deleted, or accidentally moved to another folder. Check the Trash and Spam folders, as emails can be found there if they were deleted or flagged as spam. You can also search for specific emails using the search bar. If you use email clients or apps, ensure that they are syncing properly with your Gmail account. If you still cannot find your emails, it may help to check your account activity for any unauthorized access.

To add storage space to your Gmail, you need to purchase a Google One plan. This can be done by going to your Google Account settings, selecting “Manage Storage,” and then choosing to upgrade your storage. Google One plans offer various storage options, which provide additional space across Gmail, Google Drive, and Google Photos.

If you've sent personal documents to the wrong email address, the best course of action is to act quickly. You cannot recall a sent email once it's delivered. If possible, try reaching out to the recipient, explaining the situation, and requesting they delete the email without opening any attachments. Additionally, consider changing any passwords or related security information to protect your privacy. In the future, double-check recipient addresses before sending sensitive information.

If you are unable to log in to your Gmail account and it indicates that you have to wait 2 days, it may be due to unusual activity or security measures. During this time, it’s important to ensure that you check for any recovery options provided by Gmail, such as retrieving a verification code sent to your registered recovery email or phone number. If the issue persists after the waiting period, try to reset your password or follow the account recovery steps.

To recover a Gmail account without backup emails and if you've forgotten the password, visit the Gmail sign-in page and click on "Forgot password?" Follow the prompts to verify your identity. You might be asked questions about your account or to use your recovery phone number if it's linked. If you can't access any recovery options, you may have difficulty recovering the account.