Match.com Customer FAQ

If your phone number cannot be verified for logging into your Match.com account, please ensure that the number is entered correctly and that you have access to receive verification codes. Check for any network issues on your device. If the problem persists, you may need to follow the account recovery steps provided on the Match.com login page.

To upgrade to Silver from Bronze on Match.com, log into your account and navigate to your subscription settings. There, you will find options to upgrade your membership. Select Silver and follow the prompts to complete the upgrade process. Your account will then reflect the new membership level.

To stop currently unaffordable monthly payments for a reactivated membership, log into your Match.com account and navigate to the account settings or subscription management section. From there, you can cancel your subscription to prevent further charges. Ensure that you cancel before the next billing cycle to avoid being charged again.

To edit your summary on Match.com, navigate to your profile section. Look for the "Edit Profile" option where you should find your summary. You can delete your existing summary and input a new one. Make sure to save your changes once you finish editing. If you continue to face issues, there may be a technical problem that needs to be resolved.

There could be several reasons for your account being blocked, such as violations of Match.com's terms of use or community guidelines. We recommend reviewing the terms and any communication from Match.com for possible explanations. If needed, you can find the most up-to-date contact information right here on this page to inquire further about your specific situation.