Match.com Phone Number

Calling Match.com customer service faster by GetHuman

800-926-2824
Customer service
Current Wait: 19 minutos (18m avg)
Hours: Mon-Fri 8am-5pm CST; best time to call: 8:05am
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Reasons customers like you called recently

I want to cancel my subscription
A few minutes ago my daughter made a mistake when she renewed my subscription and I wou...
I really really need a refund and need to cancel ASAP. I can’t afford the ** subscripti...
Hello,**I want to change the age group on my account. I want women on my page between t...
I closed my account at least a year and a half ago and my pictures and information is s...
Hi account was flagged for inappropriate content I have never put anything inappropriat...
I was charged and did not do this
I don't want to receive any more messages from Match. I tried to unsubscribe using my e...
I don't understand your site. It seems like everything is alakart. I paid over $***. t...
Got a membership yesterday but can’t get on the match site.
I bought a * month subscription thinking it would be a monthly charge not realizing I w...
Just payed for web site. But can not open site
I paid for match.com I cannot get on or in it
They will not except my pass code I must have forgotten it
someone has got into my account and i want it fix right now
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Match.com's Phone-Based Customer Care

Match.com is an online dating service that began operations in the mid-90s. As one of the oldest and most successful dating sites in the world, it isn't surprising that it receives many customer service requests on a daily basis.

Unfortunately, Match.com does not provide phone-based customer service. If you need to get in touch with the company, you will have to do so through the email form on its site.

Why Do People Contact Match.com Customer Support?

People call Match.com for a range of reasons, including:

  • Help with starting, changing, or canceling accounts
  • Billing issues
  • Technical problems with the website
  • Safety and security issues, such as reporting scammers and predators who use the site

Best Practices for Contacting Match.com

There are a few things that you can do to help ensure that your call to Match.com is a productive one:

  • Keep in mind that Match.com customer service representatives are only available Monday - Friday 8:00 AM - 5:00 PM Central time. You can email outside of those days and hours, but you will have to wait for a response.
  • Make sure you can supply necessary documentation of your issue if Match.com requests it. This may include order confirmations, screenshots, or billing statements.
  • If you are having issues with Match.com's mobile app or website, have your device close buy so that you and the customer service representative can troubleshoot together.
  • Have pen and paper handy so that you can take notes during your call.

How do Consumers Feel About Contacting Match.com?

Many people are unhappy about the fact that Match.com does not provide phone service. This dissatisfaction also extends to the hours during which Match.com customer service is available.

As for the service itself, reports tend to be mixed. Match.com users may benefit from reviewing the help guides available on the site so that they can resolve their own issues.

What Kind of Issues can a Match.com Representative Resolve?

Match.com customer service representatives can resolve most customer issues because Match.com is an online service. These issues include technical problems, taking reports of fraud and abuse, making changes to your account status and addressing billing concerns.

What Can't Be Resolved by Contacting Match.com Customer Service?

Match.com representatives aren't mediators and cannot resolve disputes between Match.com customers. In addition, agents are also not able to resolve incompatibilities between the Match.com service and your hardware devices or software. While the agent may be able to suggest a workaround, ultimately you will have to make any necessary changes to get Match.com to work on your computer, tablet or phone.

What Should You Do If You Have an Unsuccessful Communication with Match.com?

If Match.com's response to your request is less-than-satisfactory, don't give up. You may be able to get your questions answered or issues resolved anyway.

First, review the correspondence that you had with Match.com customer service. You may be able to identify a misunderstanding or area of miscommunication that can be addressed in your next email to Match.com.

If you can identify a deficiency that might be addressed via a screenshot or document scan, prepare your documentation before making a second contact.

Email Match.com again and explain your concerns. Be very precise in describing your areas of dissatisfaction and offer to supply documentation to support your case.

You may also try reaching out to Match.com on its social media platforms. Drawing attention to your case in this way may attract a response from Match.com

If you have a billing problem with Match.com, contact your debit card or credit card company. File a request to reverse any charges. You may find that your bank is willing to advocate for you and help you receive compensation.

Customer Number 800-926-2824 - by the Numbers

Número de teléfono para marcar800-926-2824
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasServicio al Cliente
Horario del centro de llamadasLun-vie 8 am-5pm CST
El mejor momento para marcar8:05 am
Navega por el laberinto del teléfono a un humanoPresione 2, luego 5, luego 2
Espera promedio
Espera actual19
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, web
Calidad de la comunicación40%
Calidad de la ayuda52%
Votos de los clientes25,819
Información actualizada por última vezSat Nov 28 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Match.com's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Match.com, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Match.com. Este número de teléfono es el mejor número de teléfono de Match.com porque 227,046 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 800-926-2824 incluyen Cancel My Subscription, Unblock Account, Account Access, Update Account Info, Refund a Charge y otros problemas de servicio al cliente. El Match.com centro de llamadas al que llama tiene empleados de Texas, South Carolina, Wisonsin y está abierto Mon-Fri 8am-5pm CST según los clientes. En total, Match.com tiene 3 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Match.com representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Match.com - by phone or otherwise

Si bien 800-926-2824 es el mejor número gratuito de Match.com, existen 4 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Match.com clientes, es llamando a su 800-326-5161 número de teléfono para su Cancelaciones departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-326-5161 para Cancelaciones. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Match.com, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Match.com.

What is GetHuman's Relationship to Match.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Match.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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