Refund problem

GetHuman7854098's Problema con un problema del vendedor con AliExpress de octubre 2022

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The issue in GetHuman7854098's own words
I would like to be reimbursed for both orders ... Hello. I placed an order for the first time on July ** Order number **************** for **.** euros at CERREAT.OFFICE STORE for a connected watch, it only lasted ** days and then broke down. I contacted the seller who told me that he was sending me another one for *.** euros, supposedly customs fees. order on ********** num **************** I accepted. It only lasted a week and then broke down. I recontacted the seller who offered to send me another one or refund. I asked him for a refund for both orders. Today only he answers me asking me to open a dispute. If I do, I will only be refunded on the second order at *.** euros. I want to recover my two sums, that is to say **.** euros and *.** euros. Thank you for your reply
the seller wants me to open a dispute on the second order which I only paid *.** euros but for the first which was defective also I want to be reimbursed for the **.** euros
I want a refund for my two defective orders
I have been ordering from you for several years.
I tried the dialogue with the seller but I think he has nothing to do given the distance
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AliExpress

smart watch
Problema con un problema del vendedor
Reported by GetHuman7854098
oct. 3º, 2022 - hace 2 meses
Not resolved
Visto por 5 clientes hasta ahora
Problema similar a 327 otros
0 clientes que siguen esto

Timeline

GetHuman7854098 comenzó a trabajar en este problema
oct. 3º 9:46am