Jersey Mikes on POSTMATES

GetHuman-taraag's problema de servicio al cliente con Postmates de agosto 2022

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The issue in GetHuman-taraag's own words
Order pick up dinner ... I have reached out over * times about my order Monday evening from Jersey mikes. Half our order was missing. I called the store they advised me to go through Postmates . I contacted Postmates they asked me to wait ** hours after ** hours I contacted again and was told that I would be emailed. I was never emailed I am unable to request a refund through the app because it does not show my order from Jersey Mike’s however I was charged for it.
Half my order was missing. Bag was taped and Restaurant was closing soon!
Anytime of refund or re-order option!
Customer many years spend lots of $$ here
Tried reaching out to Jersey Mikes immediately following issue, was told closing and since paid through postmates to contact postmates. After * days with postmates was told thank for my feedback!
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Postmates

Postmates and Jersey Mikes
Problema de servicio al cliente
Reported by GetHuman-taraag
ago. 5º, 2022 - hace 2 meses
Not resolved
Visto por 8 clientes hasta ahora
Problema similar a 85 otros
0 clientes que siguen esto
Items needed
Nombre del titular de la cuenta
Dirección de correo electrónico en la cuenta
Número de teléfono
Dirección de Envio

Timeline

GetHuman-taraag comenzó a trabajar en este problema
ago. 5º 5:12pm
GetHuman-taraag indica que el problema aún no se ha solucionado.
ago. 6º 6:15am
GetHuman-taraag indica que el problema aún no se ha solucionado.
ago. 6º 6:16am
GetHuman-taraag indica que el problema aún no se ha solucionado.
ago. 6º 6:17am
GetHuman-taraag indica que el problema aún no se ha solucionado.
ago. 6º 6:21am
GetHuman-taraag indica que el problema aún no se ha solucionado.
ago. 6º 6:24am