Recent ROBLOX Customer Questions
I am over 13 years old and it doesn’t let me voice chat
To use voice chat in ROBLOX, you must meet specific requirements beyond just being over 13. Ensure your account is fully verified with a valid email and that your privacy settings allow voice chat. Additionally, voice chat is only available on certain devices. If you’ve met all these criteria and still can’t access it, consider checking if there are any restrictions on your account.
Asked Jun 5, 2025 10:23 PM
Is It Possible to Get a Refund on ROBLOX?
Refunds on ROBLOX are generally only granted in specific situations, such as unauthorized transactions. If you believe you are eligible for a refund, follow the procedures outlined on the ROBLOX platform for submitting a refund request. Always make sure to provide accurate information to facilitate the review process.
Asked May 23, 2025 6:49 AM
i got logged out of my account under the name of Kristianko9002 and i cant log back in
If you've been logged out of your account, try resetting your password using your registered email. Check your spam folder for the reset email. If you’re still having trouble accessing your account, ensure that you’re entering the correct username and password. If issues persist, refer to the contact information provided on this page for further assistance.
Asked May 21, 2025 5:44 PM
How do I recover me Roblox account when no phone number or email is linked to the account
If you don't have a phone number or email linked to your Roblox account, recovering it may be challenging. We recommend checking if you can remember any other information related to the account that might help in the recovery process. It's also important to regularly update your account with valid recovery information in the future to avoid similar issues.
Asked May 14, 2025 12:23 AM
How do I change my password? If I don’t know my password, please help me.
To change your password, log into ROBLOX and go to the Account Settings. Select the "Security" tab, then click on "Change Password." Follow the prompts to set a new password. If you don't know your password, use the "Forgot Password?" link on the login page. Follow the instructions sent to your registered email to reset your password.
Asked May 11, 2025 1:40 AM
Help me with my ROBLOX customer service issue
Account Security
How Do I Appeal a Ban on ROBLOX?
If you've been banned on Roblox and are looking to appeal the ban, then there are a few things that you can try. The most effective...
How Do I Change My Privacy Settings on ROBLOX?
To change privacy settings on ROBLOX, users can follow a straightforward process that involves accessing the account settings. First,
Once in the settings, users will see various options listed on the left side. By clicking on "Privacy," they can access and modify their privacy preferences. Here, users have the opportunity to adjust who can interact with them, including who can follow them, send them messages, and chat with them in games.
ROBLOX provides several options to ensure users can customize their privacy according to their comfort levels. It is essential for individuals to review these settings regularly to maintain a safe and enjoyable experience on the platform. For further details or specific inquiries, it might be helpful to refer to the current web page for additional support and information....
Refunds and Transactions
Can I transfer my ROBUX to another ROBLOX account?
Transferring ROBUX from one ROBLOX account to another account is not an option that is available. ROBLOX has established policies that
If a user wishes to utilize their ROBUX, they would need to spend it within the account that originally acquired the currency. There are various ways to spend ROBUX on the platform, such as purchasing in-game items, clothing, and access to premium games.
For any specific inquiries regarding account features or policies, it is advisable to consult the official ROBLOX website. There, users can find a wealth of information, including guides, FAQs, and any updates regarding policies. You may visit the appropriate sections to understand more about managing accounts and using ROBUX within the platform....
Content and Community Guidelines
What type of content is not allowed on ROBLOX?
ROBLOX has established a comprehensive set of community standards and guidelines that govern the type of content that users may create
Firstly, any form of hate speech, threats, or bullying against individuals or groups is strictly prohibited. This encompasses content that promotes violence, racism, or any discrimination based on race, ethnicity, sexual orientation, or other personal characteristics.
Additionally, sexually explicit content or any material that is sexually suggestive is against the rules. This includes nudity, sexual acts, or any form of adult content, as ROBLOX is primarily aimed at a younger audience.
Moreover, users are not permitted to create or share content that features drugs, alcohol, or any other illegal activities. Content that promotes copyright infringement, such as using other people's intellectual property without permission, is also not allowed.
Finally, malicious content, including scams, phishing attempts, and malware, is strictly forbidden. Users are encouraged to report any such violations they encounter while engaging with the platform. For the latest and most detailed information regarding content guidelines and restrictions, individuals should refer to the official ROBLOX website's community standards section. This will ensure that users are fully informed of the rules they must follow while participating in the ROBLOX community....
Are there parental controls available on ROBLOX?
Yes, ROBLOX offers a range of parental controls designed to enhance the safety of young players while they enjoy their gaming experience.
Additionally, parents can enable account restrictions that only allow children to interact with friends and games that are approved by their guardians. This feature fosters a safer environment by preventing unwanted interactions with unknown players. Furthermore, ROBLOX provides options for filtering chat messages to reduce exposure to inappropriate language.
Parents are encouraged to regularly review and adjust these settings according to their children's needs. They can do this through the ROBLOX settings menu. For more specific guidance and the latest information on parental controls, it is advisable to look on the official ROBLOX website, where they detail these features and provide helpful resources....
What should I do if I encounter inappropriate content on ROBLOX?
If a user encounters inappropriate content on ROBLOX, it is important to take the situation seriously and act promptly to ensure a
Once the content has been documented, the next step is to report it directly within the platform. ROBLOX provides a dedicated reporting feature that allows users to report inappropriate behavior, chat messages, and games that violate community standards. To report an issue, users can usually find an option to "Report" or "Flag" somewhere near the inappropriate content or through the user profile of the offending individual. It is essential to provide as much detail as possible in the report, as this information can aid the moderation team in addressing the issue effectively.
Moreover, users, especially younger ones, should involve a parent or guardian when encountering such content, ensuring that they have support in navigating the platform. Ultimately, maintaining a safe online environment is a collective effort, and users are encouraged to be vigilant and proactive in addressing instances of inappropriate content. For more information on reporting and community guidelines, users may find helpful resources on the official ROBLOX website....
How can I create my own game on ROBLOX?
Creating your own game on ROBLOX is an exciting and rewarding process that allows users to express their creativity and develop their
After launching ROBLOX Studio, users can start by selecting a template or creating a new game from scratch. Templates offer pre-designed game structures that can be easily customized, while starting from scratch gives complete creative freedom. Users will find various features such as the Explorer panel, Properties panel, and Toolbox, which contain essential assets like models, scripts, and sounds.
Once the basic layout is established, users can begin to add gameplay elements, design the environment, and script game mechanics using Lua, which is the programming language used by ROBLOX. There are numerous tutorials and resources available online, including the ROBLOX Developer Hub, that can assist in learning Lua scripting and other game development concepts.
After the game is built, users can test it within the studio to ensure everything works as intended. Once satisfied with the final product, users can publish their game to the ROBLOX platform, allowing others to play and provide feedback. It is important for aspiring developers to remember that game development is a process of continuous refinement, and learning from player feedback can lead to improvements and future success. For further details on the steps involved, it may be beneficial to explore the resources available on the official ROBLOX website....