Equifax is one of the three main credit reporting agencies in the United States. Many credit grantors, property managers, landlords and employers use its services to make business decisions. As a result, Equifax receives a lot of calls and requests for customer service each day.
There are many reasons why a person might call Equifax's telephone customer service:
Here are some tips for ensuring a productive call to Equifax phone-based customer service:
A Word About Free Annual Credit Reports
Federal law gives you the right to request one free credit report from each of the major credit bureaus each year. Don't call Equifax for this report, however. The free report can be obtained from annualcreditreport.com by calling 1-877-322-8228.
You also have a legal right to a free credit report under other circumstances, including:
If you've already requested your annual reports, you must contact each credit bureau, including Equifax, to receive additional free reports.
There appears to be a range of opinions on the efficacy of Equifax's customer service. While many people report that Equifax customer service representatives were able to help them in an efficient and timely manner, others have been less helpful.
Typical complaints include long wait times, automated voice systems that are easily triggered by background noise, and representatives who simply give callers a different number to call for assistance. In many cases, real help doesn't seem to be available when some people call Equifax.
Equifax customer support specialists can address many issues involving Equifax products, such as credit reports and credit monitoring services, as well as placing holds and freezes on reports in situations where identity theft or fraud may be an issue.
Representatives may also be able to assist with disputes to information on credit reports, as well as FICO(R) scores.
Equifax, like any other credit reporting bureau, is a reporting clearinghouse. It does not place information on credit histories, it only reports what creditors are transmitting to Equifax. While Equifax is required by federal law to investigate disputes, it is not authorized to add or remove information except under limited circumstances, which include a creditor authorizing the change or the failure of a creditor to prove that the information is valid.
In some cases, you may have to fax, mail, or upload supporting documentation to Equifax so that it can be reviewed as part of a dispute. Because of all these restrictions and processes, you may not be able to achieve quick results when attempting to dispute information on your credit report.
Calls to Equifax don't always go as planned. If you get off the phone with Equifax customer service and feel as though you haven't resolved anything, or are still confused about an issue, don't fret. There are still options available:
Este es el mejor número de teléfono de Equifax, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Equifax. Este número de teléfono es el mejor número de teléfono de Equifax porque 187,800 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 866-640-2273 incluyen Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, Credit Score Change y otros problemas de servicio al cliente. El Equifax centro de llamadas al que llama tiene empleados de India, Philippines y está abierto Mon-Fri 9am-5pm EST según los clientes. En total, Equifax tiene 14 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Equifax representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.
Si bien 866-640-2273 es el mejor número gratuito de Equifax, existen 18 formas totales de comunicarse con ellos. La siguiente mejor manera de hablar con su equipo de atención al cliente, de acuerdo con otros Equifax clientes, es llamando a su 800-846-5279 número de teléfono para su Servicio al Cliente departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-846-5279 para Servicio al Cliente. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Equifax, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Equifax.
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