Equifax Phone Number

Call Equifax customer service faster with GetHuman

866-640-2273
Customer service
Current Wait: 23 minutos (22m avg)
Hours: Mon-Fri 9am-5pm EST; best time to call: 9:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: En el indicador, presione 1; entonces espera. Para el Departamento de Congelamiento de Seguridad.

Reasons customers like you called recently

I would like to add my current address on report, it removed wrong address
Victim of idenity theft
I tried to set up a small loan with affirm and am told that there is a freeze or lock o...
I am trying to have my credit report unfrozen
Need to get information to unfreeze my credit report for income veriification
I’ve got a repossession on my report now that isn’t an actual repossession and it’s hur...
Desperate to talk to someone! Unable to provide date we froze our credit so can’t use C...
I have fraudulent activity on my report and need to speak with someone asap
Cant access report due to not being able to verify identity.
Hello, I’ve hired a third party(Sky Blue) to tend to my credit issues and they are unab...
In **** my car was repossessed I got it back the next day and have been making the mont...
I want to unfreeze my credit in order to get a car loan. I am applying with my credit...
Need to speak with a representative in regards to an account on my credit report
Questions and concerns of a dispute letter I had sent in
Credit report noted showing up on *rd party website
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Equifax's Phone-Based Customer Care

Equifax is one of the three main credit reporting agencies in the United States. Many credit grantors, property managers, landlords and employers use its services to make business decisions. As a result, Equifax receives a lot of calls and requests for customer service each day.

Why Do People Call Equifax Customer Support?

There are many reasons why a person might call Equifax's telephone customer service:

  • Questions about inaccurate information on a credit report
  • Questions about Equifax's credit monitoring service
  • Technical support in using the Equifax website
  • Placing a request for a credit report freeze or hold
  • Filing a report of identity theft
  • Getting information for requesting a personal credit report
  • Disputing a FICO(R) credit score

Best Practices for Calling Equifax Customer Service

Here are some tips for ensuring a productive call to Equifax phone-based customer service:

  • Equifax offers customer service from 8 am to midnight Eastern Time, seven days per week.
  • Check the Equifax website to ensure that you are calling the correct number for your situation or concern. Equifax has multiple customer service departments and each has its own toll free number.
  • When calling, be sure to have relevant documentation in front of you, including your Social Security number or Equifax account number. If you are calling about an error on your credit report, have the report in front of you along with any documentation that backs up your side of the story.
  • Have pen and paper handy so that you can take notes during your call.

A Word About Free Annual Credit Reports

Federal law gives you the right to request one free credit report from each of the major credit bureaus each year. Don't call Equifax for this report, however. The free report can be obtained from annualcreditreport.com by calling 1-877-322-8228.

You also have a legal right to a free credit report under other circumstances, including:

  • An adverse action has been taken against you (such as denying credit, employment or housing applications)
  • You are unemployed and looking for a job
  • You've been victimized by a scam, identity theft or fraud
  • You receive public assistance benefits

If you've already requested your annual reports, you must contact each credit bureau, including Equifax, to receive additional free reports.

How Do People Feel About Their Calls to Equifax Customer Support?

There appears to be a range of opinions on the efficacy of Equifax's customer service. While many people report that Equifax customer service representatives were able to help them in an efficient and timely manner, others have been less helpful.

Typical complaints include long wait times, automated voice systems that are easily triggered by background noise, and representatives who simply give callers a different number to call for assistance. In many cases, real help doesn't seem to be available when some people call Equifax.

What Kind of Issues Can Equifax Customer Support Resolve?

Equifax customer support specialists can address many issues involving Equifax products, such as credit reports and credit monitoring services, as well as placing holds and freezes on reports in situations where identity theft or fraud may be an issue.

Representatives may also be able to assist with disputes to information on credit reports, as well as FICO(R) scores.

What Can't Be Resolved by Phone With Equifax?

Equifax, like any other credit reporting bureau, is a reporting clearinghouse. It does not place information on credit histories, it only reports what creditors are transmitting to Equifax. While Equifax is required by federal law to investigate disputes, it is not authorized to add or remove information except under limited circumstances, which include a creditor authorizing the change or the failure of a creditor to prove that the information is valid.

In some cases, you may have to fax, mail, or upload supporting documentation to Equifax so that it can be reviewed as part of a dispute. Because of all these restrictions and processes, you may not be able to achieve quick results when attempting to dispute information on your credit report.

What Can I Do If I Am Unhappy With My Call to Equifax?

Calls to Equifax don't always go as planned. If you get off the phone with Equifax customer service and feel as though you haven't resolved anything, or are still confused about an issue, don't fret. There are still options available:

  • First, review any notes that you took during your call. These can be useful when escalating your case.
  • Call Equifax back. The next person you speak to might be in a better position to listen to your situation and provide assistance.
  • Get in touch with Equifax via the online forms provided on its website.
  • Send a letter via postal mail, with tracking.
  • Contact the Consumer Financial Protection Bureau, the federal agency that oversees credit bureaus, and file a complaint.

Customer Number 866-640-2273 - by the Numbers

Número de teléfono para marcar866-640-2273
Devolución de llamada disponibleSI
Llamada atendida por una persona realSI
Departamento al que llamasAtención al cliente
Horario del centro de llamadasLun-vie 9 am-5pm EST
El mejor momento para marcar9:05 am
Navega por el laberinto del teléfono a un humanoEn el indicador, presione 1; entonces espera. Para el Departamento de Congelamiento de Seguridad.
Espera promedio
Espera actual23
Rango (entre números de teléfono)1
Rango (general)1
Métodos alternativosteléfono, chat, correo electrónico, facebook, web
Calidad de la comunicación66%
Calidad de la ayuda82%
Votos de los clientes68,676
Información actualizada por última vezThu Sep 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Equifax's Best Toll-Free/800 Customer Phone Number

Este es el mejor número de teléfono de Equifax, la espera actual en espera en tiempo real y las herramientas para saltar directamente a través de esas líneas telefónicas para llegar directamente a un agente Equifax. Este número de teléfono es el mejor número de teléfono de Equifax porque 187,800 clientes como usted usaron esta información de contacto durante los últimos 18 meses y nos dieron su opinión. Los problemas comunes abordados por la unidad de atención al cliente que responde las llamadas al 866-640-2273 incluyen Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, Credit Score Change y otros problemas de servicio al cliente. El Equifax centro de llamadas al que llama tiene empleados de India, Philippines y está abierto Mon-Fri 9am-5pm EST según los clientes. En total, Equifax tiene 14 números de teléfono. No siempre está claro cuál es la mejor manera de hablar con Equifax representantes, por lo que comenzamos a recopilar esta información basada en sugerencias de la comunidad de clientes. Siga compartiendo sus experiencias para que podamos seguir mejorando este recurso gratuito.

Contacting Equifax - by phone or otherwise

Si bien 866-640-2273 es el mejor número gratuito de Equifax, existen 18 formas totales de comunicarse con ellos. La siguiente mejor forma de hablar con su equipo de atención al cliente, según otros Equifax clientes, es llamando a su 800-846-5279 número de teléfono de su Servicio al Cliente departamento. Además de llamar, la siguiente opción favorita para los clientes que buscan ayuda es a través de 800-846-5279 para Servicio al Cliente. Si cree que esta información es inexacta o conoce otras formas de comunicarse con Equifax, infórmenos para que podamos compartirla con otros clientes. And you can click here if you want to compare all the contact information we've gathered for Equifax.

What is GetHuman's Relationship to Equifax?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Equifax. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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