American Express Atención al cliente en Twitter

Obteniendo la Atención de American Express en Twitter por GetHuman

@AskAmex
Cuenta de Twitter del cliente
Por lo general, responde dentro de:38 horas
Mejor momento para tuitear: ~ 9am
# 4 de 8 contactos
5,127 votos de clientes
¿Por qué quieres twittear?GetHuman te conecta con otros clientes con el mismo problema, cómo lo arreglaron y otros consejos profesionales.
Tweet re: Cancel AccountTweet re: Lost CardTweet re: Account RestrictedTweet re: Card DeclinedTweet re: Update Account InfoAcerca de un problema diferente

Recent reasons others tried tweeting American Express

I am in Azerbaijan, my phone line does not work, I need to 'activate' my new card, but...
My account is charged $** and $** per month for adobe. **What are these charges for ?
I’m being charged $** a month for adobe. **Would you tell me what I am getting for thes...
I called amex customer service. I asked nicely for a supervisor just to be able to get...
I was completing my application for an Amex Card and it requested I attach current docu...
Does the Pay It feature increase the minimum balance?
Hello,**I need your assistance to cancel some unauthorized transactions that have been...
Card locked I need you trouble k it
One of my transaction is declined
I cannot access my funds on my direct Express card,I tried to pay for my stuff at the r...
My card locked up I can't. Use it ****
I want to speak to a real person a representative to. Change my password so I can use...
My card is locked up I need to change password and it keeps telling me it's wrong info...
Obtenga ayuda con mi problema

American Express Ayuda al cliente basada en Twitter: estadísticas

Twitter @ Handle
@AskAmex
Call-back disponible
NO
Mejores horas
Mon-Fri 9am-10pm EST
El momento adecuado para tuitearlos
9am
Tweet de respuesta esperada
38
Emitir tiempo de respuesta
49
Clasificación (entre todas las formas de contacto)
4
Legibilidad de los mensajes
80%
Calificación de servicio al cliente
61%
Votos de los clientes
5,127
Última información actualizada
Mon Dec 09 2019 10:00:00 GMT+0000 (UTC)

American Express Servicio al cliente a través de Twitter

American Express is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that American Express will do this, but don' be surprised if they do.

Atención al cliente a través de Twitter en general

One thing you might like even more than trying to tweet or DM American Express your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like American Express that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that American Express's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

Más acerca de cómo contactar American Express

Of the 8 way(s) to get in touch with American Express, customers like you claim that the best one is the 800-528-4800 option. From this page you can easily access all the possible contact information options for American Express as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach American Express? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

Cómo contactar American Express

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