Spotify Atención al cliente en Twitter

Obteniendo la Atención de Spotify en Twitter por GetHuman

@spotifycares
Cuenta de Twitter del cliente
Por lo general, responde dentro de:69 horas
Mejor momento para tuitear: ~ 9:30am
# 3 de 3 contactos
5,868 votos de clientes
¿Por qué quieres twittear?GetHuman te conecta con otros clientes con el mismo problema, cómo lo arreglaron y otros consejos profesionales.
Tweet re: Refund a ChargeTweet re: Account AccessTweet re: Cancel AccountTweet re: Dispute a ChargeTweet re: Streaming or Download TroubleAcerca de un problema diferente

Recent reasons others tried tweeting Spotify

Need to change the password on my account but it was set up threw an old facebook so th...
My account has been taken over by somebody else. The email and password has been change...
I have forgotten my password and*or user name
I would like to cancel my subscription. We don’t use it anymore. *I tried to get into m...
having trouble with spotify stopping and starting so I unistalled it reinstalled it no...
Someone hacked my daughters spotify account and changed the user name. I need help fixing it.
I had Spotify premium. Had to factory reset my phone. I had linked Facebook with Spotif...
Hi when I paid for my Spotify this month I picked the wrong plan I picked regular premi...
Someone from Finland has accessed my account, when I log in with my email and new passw...
my debit card removed from someone elses account
I need an episode on spotify removed*It was published on an accident. Please help me ge...
Paid for * month premium through xbox game pass and didn't get premium
I only signed up for Spotify to get the three free months but I got charged me after t...
Obtenga ayuda con mi problema

Spotify Ayuda al cliente basada en Twitter: estadísticas

Twitter @ Handle
@spotifycares
Call-back disponible
NO
Mejores horas
24 hours, 7 days
El momento adecuado para tuitearlos
9:30am
Tweet de respuesta esperada
69
Emitir tiempo de respuesta
69
Clasificación (entre todas las formas de contacto)
3
Legibilidad de los mensajes
83%
Calificación de servicio al cliente
64%
Votos de los clientes
5,868
Última información actualizada
Thu Dec 05 2019 10:00:00 GMT+0000 (UTC)

Spotify Servicio al cliente a través de Twitter

Spotify is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Spotify will do this, but don' be surprised if they do.

Atención al cliente a través de Twitter en general

One thing you might like even more than trying to tweet or DM Spotify your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Spotify that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Spotify's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

Más acerca de cómo contactar Spotify

Of the 3 way(s) to get in touch with Spotify, customers like you claim that the best one is the support@spotify.com option. From this page you can easily access all the possible contact information options for Spotify as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Spotify? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

Cómo contactar Spotify

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