Contact OptumRx

The best of the 4 ways to get in touch with OptumRx by GetHuman

OptumRx Phone Number
800-788-4863 · Servicio al Cliente
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  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real OptumRx rep
  • Pro tips & talking points
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OptumRx Live Chat
Unfortunately, OptumRx does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted OptumRx:

I am moving and want to change my address for billing and shipping
you charged us * times the amount you should have. We were getting the same amount of m...
You charged us * times the amount you should have. We were getting the same amount of m...
I need a prescription profile for prescriptions from May **** to the current date
What is the new log on info I used to used with username and password. Does...
Just trying to see what the financial benefits would be to have a prescription mailed v...
I get a robocall * and * times a day touting Optum RX services They are not reminding...
I have a script on hold to be delivered in September. I believe they are syringes. Need...
I have * prescriptions with OptumRx, but one is not on an auto refill. I’d like...
I locked myself out of my online account. Can someone please re-set my password for me?
I placed an order and was told My meds would be here in * days after having contacted t...
This is Karen Mannell Member* ********* Birthday ********. Dr. Camisa, Placerville, CA...
Was charged twice for most recent prescription
I need vacation override permission on several prescriptions.
More customer issues

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OptumRx contact information - compared

Above are our top recommendations for how to contact OptumRx, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact OptumRx by looking at which ones are the fastest and which ones other customers recommend the most for solving OptumRx customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact OptumRx across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
Servicio al Cliente
2 minutos279
Farmacia de servicio de correo
12 minutos215
Servicio al Cliente
<3 horas310
Online Help
Servicio al Cliente
<2 horas74

Does GetHuman work with OptumRx?

GetHuman does not work with OptumRx's customer support operations, directly or in any other way. GetHuman has no partnership or relation to OptumRx at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check OptumRx's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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