Hi, I have a question regarding flight award tickets. Can I pay for flight award ticket...

GetHuman-lasmaoz's Reembolsar un problema de cargo con Lufthansa de enero 2022

Ayuda con mi problema Lufthansa
First: share to improve GetHuman-lasmaoz's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lasmaoz may need:
Nombre en el boleto, referencia de reserva, dirección de facturación, dirección de correo electrónico y número de teléfono
The issue in GetHuman-lasmaoz's own words
Hi, I have a question regarding flight award tickets. Can I pay for flight award ticket partially in points and partially with money? Is there a minimum point amount that must be used? T&C says that there is a cancellation fee of €** per ticket - will this be drawn from paid money or point amount in case of refund? And what happens if paid point amount is less than money amount - how will you process the partial refund? Thank You so much!

GetHuman-lasmaoz did not yet indicate what Lufthansa should do to make this right.

How GetHuman-lasmaoz fixed the problem

We are waiting for GetHuman-lasmaoz to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lufthansa's attention and get better help faster. Tap below to get started.
¿Tienes Lufthansa problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Reembolsar un problema de cargo
Reported by GetHuman-lasmaoz
ene. 26º, 2022 - hace 4 meses
Not resolved
Visto por 8 clientes hasta ahora
Problema similar a 533 otros
0 clientes que siguen esto