Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Servicio al Cliente
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

I was home waiting for a package and found out there was a missed delivery even though...
I inadvertently dropped my package in a UPS drop box. It was supposed to go to t he pos...
Package has been in Minneapolis for almost * days and now I got a scheduled delivery da...
Voided package without refunding my money *Z*F***RYW********
Two packages can't be found. Customer Center tried calling but there was interference o...
How do I compliment an employee at UPS Store *****?
Where is my package??? $**.** of crab cakes??????????? Not delivered to my address asto...
I have been trying to get an Agent on line and can not* on ** Sept **** I sent * pkgs...
Haven’t received my pkg and it’s been stuck In Jacksonville Fl for * days now tried cal...
UPS redelivering next business day but never rang my doorbell
A UPS driver signed off on a delivery to my address two days ago, but I never received...
Package was sent to the wrong address, I want to hold it at an access point before it i...
We bought an Acti Fryer, UPS delivered the package to the United States, a man delivere...
Delivery date not being honored. Package shipped Tuesday was supposed to arrive today...
Why hasn’t my package delivered. It is two days late. Tracking *ZY***X***********. I...
More customer issues

Help me with my issue

UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
800-742-5877
Servicio al Cliente
3 minutos825
https://ups6.custhelp.com/app/other/
Servicio al Cliente
3 minutos806
877-289-6418
Envío y seguimiento en línea
20 minutos1037
800-811-1648
Facturación
2 minutos1077
800-457-4022
Rastreo
10 minutos1564
facebook.com/ups
Servicio al Cliente
10 minutos2303
custsvccaen@ups.com
Servicio al Cliente
<54.5 horas748
Online Help
Servicio al Cliente
<10 horas1462
@ThomasAtUPS
Servicio al Cliente
2 minutos1540
Online Help
Servicio al Cliente
<2 horas795
800-477-7080
Cuentas por cobrar
2 minutos2395
800-782-7892
Servicio al cliente internacional
12 minutos1513

Does GetHuman work with UPS?

GetHuman does not work directly with UPS's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!