Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Servicio al Cliente
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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

Need to submit document for a claim I filed but it won't let me upload the document on...
Package is lost, tracking ID is *Z****************. Please help locate package.
Updated address it doesn't show.*Need time of delivery
I am attempting to change delivery instructions as an attempt was made and I didn't rec...
Claim unpaid . Was supposed tonnage received the payment by the **th of January and hav...
*. All relevant embassies including those of the US and the UK must ensure that the par...
Package not delivered, ups claims the address is not correct, but it is.
Missed a delivery to sign for
For a couple of years now, the UPS driver has delivered my packages to my neighbor's ho...
change address for my delivery
It says that my package is delivered at another location so I don’t know where it is ri...
I need to give delivery instructions for a package. The tracking number is *Z...
I would the driver with my package to come back to deliver it. I need it today
Missed delivery of meds yesterday
Amazon did not give me a pick up request number for my return that is meant to be shipp...
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
Servicio al Cliente
3 minutos825
Servicio al Cliente
3 minutos804
Envío y seguimiento en línea
20 minutos1035
2 minutos1075
10 minutos1562
Servicio al Cliente
10 minutos2301
Servicio al Cliente
<54.5 horas746
Online Help
Servicio al Cliente
<10 horas1460
Servicio al Cliente
2 minutos1920
Online Help
Servicio al Cliente
<2 horas793
Cuentas por cobrar
2 minutos2393
Servicio al cliente internacional
18 minutos1515

Does GetHuman work with UPS?

GetHuman does not work with UPS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UPS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UPS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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