Had not log in in quite awhile, Shut down the modem to move it elsewhere. When started...

GetHuman7161591's problema de servicio al cliente con CenturyLink de febrero 2022

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The issue in GetHuman7161591's own words
Had not log in in quite awhile, Shut down the modem to move it elsewhere. When started things up again when to connect to the internet, wireless. Clicked on the wireless icon and a new item opened ,asking for my network security key. Had no clue as this is something new. Hooked my computer up via a Ethernet cord and found a "E" mail today with a code.*h*******C**. Entered, it didn't work. Tried several different ways. Where they "O"s or zero's. Tried that . NOPE Then changed small case letters to caps and caps to small case, nope. Used * different combinations, no connection, still asking for a network security code. Tried a chat and seemingly could not get through to who I was chatting with that I HAD NOT CHANGED ANY ROUTER SETTING SO SAW NO REASON TO GO INTO THE ROUTER SETTING AS THE Individual WANTED ME TO, Actually check the router setting and apparently the pass work doesn't work for that either. Took the numbers right of the bottom of it and am ***%I was right, did it * times also.*So what needs to be corrected as I am just about erked enough to considering changing services. Note it says my email number not valid, but it has been mine for years so someone might try and figure that out also!!!!!!!!!!!!!!!!.**Still hooked up to the cord so I can connect you, Do I need someone to send me a NETWORK SECURITY PASS WORD THAT WILL WORK OR WHAT? . Noticed down below it said my e mail address is not valid *****@***.com has been my e mail address for years. The one I put in down below is not valid just filling space so this will transmit Account number *************, only use cell phone **********.

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CenturyLink

Problema de servicio al cliente
Reported by GetHuman7161591
feb. 27º, 2022 - hace 4 meses
Not resolved
Visto por 4 clientes hasta ahora
Problema similar a 234 otros
0 clientes que siguen esto

Timeline

GetHuman7161591 comenzó a trabajar en este problema
feb. 27º 12:55am