Hi,*I've had a T-Mobile pay as you go sim for about ** years keeping the same number so...

GetHuman2948349's customer service issue with T-Mobile from May 2019

Help with my T-Mobile issue
First: share to improve GetHuman2948349's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2948349 may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman2948349's own words
Hi,*I've had a T-Mobile pay as you go sim for about ** years keeping the same number so distant friends and family not seen very often have still got a point of contact,nobody's getting any younger.due to having a works phone I have let the credit run out and not being aware that you would de active it .I tried to put credit on it yesterday to find out the sum has been shut down.i would like it re activated please.tge number is ***** *******Thank you.mr D Roberts
GetHuman2948349 did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman2948349 fixed the problem
We are waiting for GetHuman2948349 to fix the problem and share the solution with the rest of us customers.
Please help with my T-Mobile issue
Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
Para obtener mejores resultados, escriba al menos 100 caracteres
Esta dirección de correo electrónico no es válida

T-Mobile

Customer service issue
Reported by GetHuman2948349
May 19th, 2019 - 5 mons ago
I have an issue with T-Mobile too
Not resolved
Seen by 16 customers so far
Similar issue to 6682 others
0 customers following this
Timeline
GetHuman2948349 started working on this issue
May 19th 9:20am
GetHuman2948349 indicated the issue is not fixed yet.
May 23rd 6:54pm
GetHuman2948349 indicated the issue is not fixed yet.
May 23rd 6:55pm
GetHuman2948349 indicated the issue is not fixed yet.
May 24th 9:25am
GetHuman2948349 indicated the issue is not fixed yet.
May 31st 6:17am
GetHuman2948349 indicated the issue is not fixed yet.
May 31st 6:44am
GetHuman2948349 indicated the issue is not fixed yet.
Jul 24th 10:16am
GetHuman2948349 indicated the issue is not fixed yet.
Jul 24th 10:16am