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ALDI Stores Customer FAQ

Top Answers & How-to Guides

How do I Contact ALDI Stores Customer Service?

The question we are asked most often is about how to talk to ALDI Stores customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Transfer an Aldi Gift Card to Another Account?

Transferring an ALDI gift card is simple, either in-store or online. Gather all the required information before starting to...

How Do I Unlock My Aldi Account?

Getting locked out of your ALDI account is daunting, but you can regain access if you take the right steps. Ensure to maintain...
Ask any question you have about ALDI Stores customer service, get an answer now.

Recent ALDI Stores Customer Questions

Can I do cash out in Aldi store

ALDI does not offer cash-out services at the checkout. Their focus is on keeping prices low and the shopping experience efficient. For cash transactions, you can pay with cash for your purchases, but cash-out services are not available.
Asked Jul 2, 2025 11:57 PM

How do I return socks for refund?

You can return socks for a refund at any ALDI store. Ensure that the socks are in their original packaging and that you have your receipt. If you do not have the receipt, you may still be able to return them, but the refund may be issued as a store credit. Please check the specific return policy for details.
Asked Jun 5, 2025 5:10 PM

I have received an Aldi email claiming I have won a voucher to the value of £500 and I must claim by tonight it has been sent by Amy Thomas Customer support my ref is #1748892380 is this a scam.

It’s advisable to be cautious with emails claiming you've won prizes, especially if they require urgent action. Scammers often use such tactics to create a sense of urgency. We recommend not clicking on any links or providing personal information. Instead, check the email’s sender address carefully for authenticity, or refer to official ALDI communications to verify any promotions. If in doubt, it’s best to disregard the email.
Asked Jun 2, 2025 10:23 PM

How do I find out about why the price of skim milk is higher than any other choices?

Prices can vary due to factors like supply and demand, production costs, and regional pricing differences. Specific reasons for price differences in skim milk can also be influenced by these factors.
Asked Jul 3, 2024 3:32 PM

Is Aldi on Pensacola St. in Tallahassee FL open after being closed due to a tornado?

Hmmm... we're not sure about that. The operating status of individual ALDI stores can be influenced by various factors like emergencies or natural disasters, which may cause temporary closures. Please check your local store's status through the ALDI Store Locator for the most accurate and up-to-date information.
Asked May 15, 2024 2:12 PM

Help me with my ALDI Stores customer service issue

Account and Gift Card

How Do I Transfer an Aldi Gift Card to Another Account?

Transferring an ALDI gift card is simple, either in-store or online. Gather all the required information before starting to...

How Do I Unlock My Aldi Account?

Getting locked out of your ALDI account is daunting, but you can regain access if you take the right steps. Ensure to maintain...

Where Can I Find My Aldi Account Number?

Managing your ALDI services requires the use of your account number. This is the key to accessing your account details and...

Is It Possible to Merge Two Aldi Accounts?

Although ALDI doesn't provide an official account merge option, it is possible to manage two accounts conveniently. If you find...

If I Don’t Claim an Aldi Gift Card, What Happens?

The Aldi gift card lets you shop in stores or online, as physical Aldi cards never expire. However, digital eCards expire after...

Delivery and Orders

How to Report an Issue with Aldi Delivery?

ALDI offers home grocery delivery service at the great majority of its US locations. If your ALDI grocery delivery is missing,...

How Do I Complain to Aldi About a Late Delivery?

ALDI offers home delivery of groceries at almost every location. If your delivery is late, the first thing to do is to check...

What Should I Do When Aldi Delivery by Usps Is Missing?

ALDI has a home delivery service at most of its locations. If your ALDI delivery is missing, check for texts and Instacart or...

How Do I Make an Order for the Aldi Cyber Monday Event?

You will find numerous special offers for you on ALDI Cyber Monday that will keep you glued to your screen to get the best....

How Do I Make an Order from Aldi Black Friday Event?

Shopping at ALDI for Black Friday deals is fun, seamless, and worth it for one of the best promotional offers. If you have any...

Can I place an order for curbside pickup at Aldi?

Currently, ALDI Stores do not provide curbside pickup as a standard service across their locations, but some may trial it....

Shopping and Deals

How Do I Find the Closest Aldis?

If you are a returning or new ALDI shopper, you want to know where the nearest location is to your home. By going online or...

How Do I Find Cyber Monday Deals for Aldi?

Apart from ALDI Cyber Monday offers, you can also get different gift coupons and discount codes to save further. Purchasing...

How Do I Find Black Friday Deals for Aldi?

Even though ALDI does not offer Black Friday sales, you can find incredible discounts on the day after Thanksgiving as it marks...

What are Aldi's store hours?

ALDI store hours generally range from 9:00 AM to 8:00 PM every day, though some locations might have extended hours,...

Returns and Refunds

How Do I Return an Item to Aldi from Their Black Friday Sale?

This article discusses how to return an item that you purchased at the ALDI Black Friday sale. The method for making the return...

How Do I Return an Item to Aldi from Their Cyber Monday Sale?

This article talks about how to return an item you purchased at the ALDI Cyber Monday sale. The only available method for...

How Do I Get a Refund from Aldi?

ALDI's return policy allows customers to return items accompanied by a receipt on return for a refund and a replacement item....

How Do I Track My Aldi Return?

Tracking your ALDI return depends on where you live. If you live in the United States, you can track your return via the...

How Do I Check the Status of My Aldi Refund?

ALDI is reputable for the quality of its products and its fair return policy that suits most customers. Its products are also...

How Do I Return an Item from Aldi?

To receive a refund or replacement for an unsatisfactory ALDI purchase, bring your receipt, any unused portion of the product,...

How Do I Exchange an Item from Aldi?

The best way to exchange an item purchased from an ALDI store is to return to any physical location with your receipt, as much...

Does Aldi Pay for Shipping on Returns or Exchanges?

In the US, ALDI partners with InstaCart for online grocery delivery. If your InstaCart order was not satisfactory, begin the...

Payment and Policies

Can I use manufacturer's coupons at Aldi?

ALDI Stores do not accept manufacturer's coupons, as their strategy focuses on offering consistent low prices every day. This...

Does Aldi accept credit cards or only cash?

ALDI Stores allow transactions with various payment options, including major credit cards like Visa and MasterCard....

What is Aldi's return policy for perishable items?

ALDI Stores allows returns on perishable items if customers are unsatisfied, even if opened, provided they are within the...

What types of payment methods does Aldi accept for online orders?

ALDI offers multiple payment options for online orders, including major credit cards and debit cards. Some locations may accept...

Does Aldi have a price match policy?

ALDI does not implement a price match policy, focusing instead on low prices for their private label items designed to be...

Employment Opportunities

Does Aldi offer a loyalty program or rewards?

ALDI does not have a traditional loyalty program or rewards system, focusing instead on delivering low prices through a...

Can I apply for a job at Aldi online?

Yes, individuals can apply for a position at ALDI using their official website. They can explore job openings, create an...
We look to the ALDI Stores issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
ALDI Stores issues reported to GetHuman
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