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ALDI Stores Customer FAQ

Top Answers & How-to Guides

How do I Contact ALDI Stores Customer Service?

The question we are asked most often is about how to talk to ALDI Stores customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Transfer an Aldi Gift Card to Another Account?

Transferring an ALDI gift card is simple, either in-store or online. Gather all the required information before starting to ensure...

How Do I Unlock My Aldi Account?

Getting locked out of your ALDI account is daunting, but you can regain access if you take the right steps. Ensure to maintain good...
Ask any question you have about ALDI Stores customer service, get an answer now.

Recent ALDI Stores Customer Questions

Can I do cash out in Aldi store

ALDI does not offer cash-out services at the checkout. Their focus is on keeping prices low and the shopping experience efficient. For cash transactions, you can pay with cash for your purchases, but cash-out services are not available.
Asked Jul 2, 2025 11:57 PM

How do I return socks for refund?

You can return socks for a refund at any ALDI store. Ensure that the socks are in their original packaging and that you have your receipt. If you do not have the receipt, you may still be able to return them, but the refund may be issued as a store credit. Please check the specific return policy for details.
Asked Jun 5, 2025 5:10 PM

I have received an Aldi email claiming I have won a voucher to the value of £500 and I must claim by tonight it has been sent by Amy Thomas Customer support my ref is #1748892380 is this a scam.

It’s advisable to be cautious with emails claiming you've won prizes, especially if they require urgent action. Scammers often use such tactics to create a sense of urgency. We recommend not clicking on any links or providing personal information. Instead, check the email’s sender address carefully for authenticity, or refer to official ALDI communications to verify any promotions. If in doubt, it’s best to disregard the email.
Asked Jun 2, 2025 10:23 PM

How do I find out about why the price of skim milk is higher than any other choices?

Prices can vary due to factors like supply and demand, production costs, and regional pricing differences. Specific reasons for price differences in skim milk can also be influenced by these factors.
Asked Jul 3, 2024 3:32 PM

Is Aldi on Pensacola St. in Tallahassee FL open after being closed due to a tornado?

Hmmm... we're not sure about that. The operating status of individual ALDI stores can be influenced by various factors like emergencies or natural disasters, which may cause temporary closures. Please check your local store's status through the ALDI Store Locator for the most accurate and up-to-date information.
Asked May 15, 2024 2:12 PM

Help me with my ALDI Stores customer service issue

Account and Gift Card

How Do I Transfer an Aldi Gift Card to Another Account?

Transferring an ALDI gift card is simple, either in-store or online. Gather all the required information before starting to ensure...

How Do I Unlock My Aldi Account?

Getting locked out of your ALDI account is daunting, but you can regain access if you take the right steps. Ensure to maintain good...

Where Can I Find My Aldi Account Number?

Managing your ALDI services requires the use of your account number. This is the key to accessing your account details and resolving...

Is It Possible to Merge Two Aldi Accounts?

Although ALDI doesn't provide an official account merge option, it is possible to manage two accounts conveniently. If you find it...

If I Don’t Claim an Aldi Gift Card, What Happens?

The Aldi gift card lets you shop in stores or online, as physical Aldi cards never expire. However, digital eCards expire after 5 years....

Delivery and Orders

How to Report an Issue with Aldi Delivery?

ALDI offers home grocery delivery service at the great majority of its US locations. If your ALDI grocery delivery is missing, or if...

How Do I Complain to Aldi About a Late Delivery?

ALDI offers home delivery of groceries at almost every location. If your delivery is late, the first thing to do is to check for messages...

What Should I Do When Aldi Delivery by Usps Is Missing?

ALDI has a home delivery service at most of its locations. If your ALDI delivery is missing, check for texts and Instacart or DoorDash...

How Do I Make an Order for the Aldi Cyber Monday Event?

You will find numerous special offers for you on ALDI Cyber Monday that will keep you glued to your screen to get the best. Purchase...

How Do I Make an Order from Aldi Black Friday Event?

Shopping at ALDI for Black Friday deals is fun, seamless, and worth it for one of the best promotional offers. If you have any trouble...

Can I place an order for curbside pickup at Aldi?

ALDI Stores do not currently offer curbside pickup as a standard service across their locations. However, some ALDI locations may experiment For customers looking for convenience, ALDI generally recommends visiting their website to explore the latest information regarding shopping options and services that may be available in their specific area. The ALDI website often provides updates about new initiatives, seasonal promotions, and any local store services that could be relevant. It is a great resource for staying informed about ALDI’s offerings. If curbside pickup becomes more prevalent in the future, it may be announced through their official channels. In the meantime, customers can comfortably shop in-store to enjoy the affordability and variety of ALDI's product selection....

Shopping and Deals

How Do I Find the Closest Aldis?

If you are a returning or new ALDI shopper, you want to know where the nearest location is to your home. By going online or using the...

How Do I Find Cyber Monday Deals for Aldi?

Apart from ALDI Cyber Monday offers, you can also get different gift coupons and discount codes to save further. Purchasing items you...

How Do I Find Black Friday Deals for Aldi?

Even though ALDI does not offer Black Friday sales, you can find incredible discounts on the day after Thanksgiving as it marks the...

What are Aldi's store hours?

ALDI store hours can vary depending on the location, but typically, most ALDI stores are open from 9:00 AM to 8:00 PM, Monday through...

Returns and Refunds

How Do I Return an Item to Aldi from Their Black Friday Sale?

This article discusses how to return an item that you purchased at the ALDI Black Friday sale. The method for making the return is...

How Do I Return an Item to Aldi from Their Cyber Monday Sale?

This article talks about how to return an item you purchased at the ALDI Cyber Monday sale. The only available method for making an...

How Do I Get a Refund from Aldi?

ALDI's return policy allows customers to return items accompanied by a receipt on return for a refund and a replacement item. This...

How Do I Track My Aldi Return?

Tracking your ALDI return depends on where you live. If you live in the United States, you can track your return via the InstaCart...

How Do I Check the Status of My Aldi Refund?

ALDI is reputable for the quality of its products and its fair return policy that suits most customers. Its products are also relatively...

How Do I Return an Item from Aldi?

To receive a refund or replacement for an unsatisfactory ALDI purchase, bring your receipt, any unused portion of the product, and...

How Do I Exchange an Item from Aldi?

The best way to exchange an item purchased from an ALDI store is to return to any physical location with your receipt, as much of the...

Does Aldi Pay for Shipping on Returns or Exchanges?

In the US, ALDI partners with InstaCart for online grocery delivery. If your InstaCart order was not satisfactory, begin the resolution...

Payment and Policies

Can I use manufacturer's coupons at Aldi?

ALDI Stores currently do not accept manufacturer's coupons. They focus on offering low prices every day without the need for promotions...

Does Aldi accept credit cards or only cash?

ALDI Stores accept a variety of payment methods, including credit cards. Customers can use major credit cards such as Visa, MasterCard,...

What is Aldi's return policy for perishable items?

ALDI Stores generally have a customer-friendly return policy that extends to their products, including perishable items. The policy It is important to note that the return should be made to the store where the purchase was originally made. Customers can present their receipt along with the item, and associates at the store will assist them with the return process. ALDI aims to provide a hassle-free experience for customers, ensuring their purchases meet expectations. For specific details regarding the return of certain types of perishable items or any limitations that may apply, customers are encouraged to refer to the official ALDI website. The website will have the most current information on return policies, including perishable items, as policies can be subject to change. By checking the website, customers can stay informed about any updates to ALDI’s return policy....

What types of payment methods does Aldi accept for online orders?

ALDI accepts a variety of payment methods for online orders to provide customers with a convenient shopping experience. Typically, In some regions, ALDI may also accept payments through digital wallets, depending on the current policies and partnerships. This can include options such as PayPal. It is important for customers to check the specific payment options available during the checkout process on the website, as availability may vary by location and over time. Furthermore, ALDI continuously strives to improve its online shopping experience, often updating payment options to accommodate customer preferences. For the most accurate and up-to-date information about available payment methods for online orders, customers should refer to the official ALDI website. This will ensure they have the latest details before making a purchase....

Does Aldi have a price match policy?

ALDI does not have a formal price match policy in place. The company focuses on offering low prices on its own private label products,...

Employment Opportunities

Does Aldi offer a loyalty program or rewards?

As of the most recent information available, ALDI does not offer a traditional loyalty program or rewards system like some other grocery Customers can benefit from ALDI's competitive pricing on everyday essentials. The store's commitment to keeping costs low often means that the prices for items are consistently lower than those at many other grocers, making it a desirable choice for budget-conscious shoppers. While there are currently no formal rewards or loyalty programs in place, ALDI encourages customers to take advantage of savings through weekly specials and seasonal promotions. Shoppers can find updated information about product offerings and in-store promotions by checking the current web page. It is also worth noting that ALDI frequently updates its product selection, introducing new items on a regular basis. Overall, ALDI's focus is primarily on providing value through low prices and quality products, rather than on loyalty rewards. Customers are encouraged to regularly check their website for any updates or changes regarding promotions and offerings....

Can I apply for a job at Aldi online?

Yes, individuals can apply for a job at ALDI online. The process is quite convenient and allows applicants to browse through various Interested candidates can create an account to submit their application online, making it easier to track the status of their applications and receive updates about potential interview opportunities. Additionally, the online application process typically includes uploading a resume and filling out necessary information regarding work experience and availability. It is advisable to regularly check the website for new job postings, as positions can vary based on location and current staffing needs. For further details or inquiries regarding the application process, individuals may refer to the current web page for the most accurate information regarding contacting the ALDI recruitment team....
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ALDI Stores issues reported to GetHuman
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