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Chegg Customer FAQ

Top Answers & How-to Guides

What is Chegg's Phone Number?

The question we are asked most often is about how to talk to Chegg customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Delete My Chegg Account?

GetHuman works towards helping customers to solve their service issues, such as cancellation of online accounts. We also provide customer...

How Do I Change the Shipping Address on My Chegg Order?

If you realize you have entered the wrong shipping address after placing an order for a physical textbook from Chegg Inc., it's still...
Ask any question you have about Chegg customer service, get an answer now.

Book Returns and Exchanges

How Do I Return a Book to Chegg?

If you got a book from Chegg but need to return it for some reason, you can qualify for a refund as long as you make the return within...

How Do I Return the Wrong Book Back to Chegg?

This article talks about how you make a return to Chegg if you received the wrong book instead of the one you ordered. Chegg's textbook...

What Happens If I Return a Chegg Book Too Late?

Chegg is an American educational company that offers textbook rentals. The company has a straightforward rental policy. However, the...

Can I return a digital textbook to Chegg?

Chegg typically does not allow the return of digital textbooks once they have been accessed or downloaded. This policy is in place...

Can I exchange a book I rented from Chegg with a different title?

Chegg typically has a policy regarding book rentals that focuses on returning the rented book to receive a refund or credit towards It would be advisable for customers to check the Chegg website or their specific rental agreement for detailed terms surrounding rentals and returns. Additionally, customers looking for specific information related to their account or any unique circumstances may wish to consult the help section on the Chegg website for further guidance. It is always beneficial to familiarize oneself with the rental policies to ensure a smooth experience when engaging with rented materials....

Refunds and Extensions

How Do I Get an Extension for My Books from Chegg?

Going to college doesn't have to be stressful or expensive. Chegg makes renting the textbooks you need easy and budget friendly. In...

How Do I Get a Refund from Chegg.com?

If you have purchased or rented a digital or physical textbook from Chegg and need to return it, just log in to your account on the...

How Do I Fix an Overcharge on My Chegg Account?

If you think that Chegg charged you unfairly, you may contact the support team and ask for help with these helpful tips.

Order Issues

How Can I Sell My Text Book Back to Chegg?

Chegg is an American company that sells textbooks at reasonable rates. While you can follow an easy returns policy to exchange a book,...

What Do I Do If I'm Missing My Chegg Oder?

If you have a missing Chegg order, start by logging into your account, checking the order status, and tracking the shipment. Look for...

Can I download or print the Chegg eTextbooks?

Chegg eTextbooks are designed primarily for online viewing and do not typically offer a direct option for downloading or printing the However, Chegg does provide features that may enhance the reading experience. Users often have access to tools such as highlighting text, taking notes, and searching for specific terms within the eTextbooks. These functionalities are meant to assist with studying and understanding the material more effectively. For those who prefer a physical copy, Chegg also offers textbook rental and purchase options for many titles. It may be worthwhile to check Chegg's current offerings on their website for available formats. For specific questions regarding features or services, visiting the help or FAQ section of the Chegg website may provide further insights or contact details for support....

Account Management

How Do I Delete My Chegg Account?

GetHuman works towards helping customers to solve their service issues, such as cancellation of online accounts. We also provide customer...

How Do I Change the Shipping Address on My Chegg Order?

If you realize you have entered the wrong shipping address after placing an order for a physical textbook from Chegg Inc., it's still...

How Do I Cancel My Account with Chegg?

What happens when you no longer want to use Chegg's services and want to cancel your account? You can cancel your Gregg account using...

Help me with my Chegg customer service issue

Ask any question you have about Chegg customer service. We will do our best to get you answers right away.
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