The question we are asked most often is about how to talk to YouTube customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
how do I get to billing so I can change my credit card number because the other one was hacked
To change your credit card number, go to your YouTube account settings. Click on "Purchases and memberships," then select "Manage memberships." From there, you can update your payment information.
Asked Jun 12, 2025 7:13 PM
HOW CAN i change my credit card number on my billing account because my old one was hacked
To change your credit card number on your billing account, go to the "Billing" section in your account settings. From there, you can add a new payment method and update your billing information. Make sure to remove the old credit card that you no longer wish to use. Follow the prompts to ensure your payment details are secure and up-to-date.
Asked Jun 12, 2025 7:03 PM
When I select a youtube channel (any channel) I get a black screen. Other streaming apps work OK
If you're experiencing a black screen when selecting a YouTube channel, try clearing your browser cache and cookies or updating the YouTube app if you're using a mobile device. Additionally, ensure your internet connection is stable. Restarting your device may also resolve the issue. If the problem persists, you might consider checking for any software updates for your browser or app.
Asked Jun 11, 2025 5:40 PM
I need to cancel my subscription to YouTube TV and get a refund cause I no longer on the phone that the service was connected to
To cancel your YouTube TV subscription, go to your YouTube TV account settings. Under "Membership," select "Deactivate Membership" and follow the on-screen instructions. For refunds, YouTube’s policy typically doesn’t allow refunds for partial billing periods. Access your account on this page to manage your subscription based on the latest guidelines.
Asked Jun 5, 2025 5:55 AM
My channel is suspended please help me to recover
To recover a suspended channel, you need to appeal the suspension through YouTube's official process. Look for the option in your YouTube dashboard or follow the guidelines provided in the notification email you received regarding the suspension. Ensure to follow the instructions carefully when submitting your appeal.
Yes, it is possible to monetize YouTube videos, but there are specific criteria that must be met. To qualify for monetization, a creator
Once eligible, creators can enable ads on their videos, leading to potential earnings through ad revenue. There are also other monetization options such as channel memberships, Super Chat during live streams, and merchandise shelves. It is important for creators to regularly review their analytics and audience engagement to maximize their earning potential. If one is looking for more detailed information on the monetization process, checking YouTube’s official help resources can be helpful for up-to-date, specific guidelines and steps....
Managing comments on YouTube videos is an important task for creators who want to foster a positive community and engage with their
Additionally, creators have the option to hold potentially inappropriate comments for review. This function allows them to decide which comments they want to approve before they appear publicly. Creators can also set specific keywords that will trigger the automatic filtering of comments containing those terms.
When engaging with comments, YouTube encourages creators to interact with their viewers by responding to comments or liking them, which can encourage a vibrant discussion. Creators can access these comment management options through their YouTube Studio dashboard, where they can view all comments, respond, or delete comments as they see fit. It is essential to monitor comments regularly to maintain a safe and welcoming environment for all viewers. For further assistance, looking at the YouTube Help section on the website can provide additional guidance....
YouTube's community guidelines are crucial rules and standards that govern user behavior and content shared on the platform. These
Another important aspect of the guidelines is the restriction on sexually explicit content. Inappropriate content that conflicts with community standards related to nudity and sexual acts is not permitted. Additionally, misinformation and misleading content, particularly in areas such as health or safety, are subject to regulation to ensure that users are not misled by false claims.
Copyright violations also play a significant role in YouTube's enforcement of its community guidelines. Users must respect the intellectual property rights of others, and content uploaded should either be original or properly licensed.
Furthermore, YouTube advocates against spammy behavior, which includes deceptive practices and repeated posting of similar content designed to manipulate viewer engagement.
Users are encouraged to familiarize themselves with these guidelines to ensure they do not inadvertently violate them. If a user is unsure about what is permissible, they can review the community guidelines available on the YouTube website, which outline the expectations in detail and provide examples of both acceptable and unacceptable content. This proactive approach can help create a more positive and safe community for everyone involved....
Creating a new YouTube channel is a straightforward process that anyone can follow. First, a user needs to sign in to YouTube using
Once signed in, the user should click on their profile picture located in the top right corner of the screen. From the drop-down menu, they will need to select "Your Channel." Here, a prompt will appear to create a new channel if the user has not already set one up. The user can choose to create a personal channel or a brand channel, which is ideal for businesses or groups.
After selecting the desired option, the user can choose a name for the channel and fill in any other relevant information. The user can also customize their channel by adding a profile picture and channel art. Finally, clicking on "Create Channel" will officially set it up. For further assistance or information, it is beneficial to check the resources available on the current YouTube help page....
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