Booking.com Customer FAQ

Yes, you can make a booking for someone else. When making the reservation, simply enter the guest's name and details in the appropriate fields. Make sure to provide the correct contact information for the person who will be staying at the accommodation.

If your booking is confirmed by Booking.com but the property is not accepting it, we recommend reviewing your booking details and contacting the property directly to clarify the situation. It's essential to have your booking confirmation number ready when you reach out. There is also a link to the most up-to-date contact information for Booking.com right here on this page.

If you canceled your hotel reservation through Booking.com, it’s essential to check your email for a confirmation of the cancellation. If the hotel does not have a record of it, please provide them with this confirmation email. If you still encounter issues, you should refer to the most up-to-date contact information right here on this page to seek further assistance.

Price adjustments are generally not offered for existing bookings. However, you can check your booking details and cancellation policies. If the new price is significantly lower, consider cancelling your current reservation and rebooking at the new rate, if applicable. Be cautious about any cancellation fees that may apply.

There is a link to the most up-to-date contact information right here on this page that you are viewing. Please use that link to reach out for assistance regarding your hotel details.