Groupon Preguntas frecuentes de los clientes

If your event was canceled, you may be eligible for a refund. The refund process typically depends on the specifics of your purchase and the seller’s policy. Make sure to check the terms and conditions related to your purchase for detailed guidance on obtaining a refund.

To send Groupons as gifts, you can purchase a Groupon and select the option to send it as a gift during the checkout process. You will need to enter the recipient's email address, and they will receive the Groupon directly. Alternatively, you can buy a Groupon and then share it with the recipient by sending them the link or a printed version. Make sure to check the terms and conditions regarding gifting, as some deals may have specific restrictions.

There may be a few reasons why your Groupon Bucks are not showing. It could take some time for the Bucks to be credited after a qualifying purchase. Additionally, check if you're logged into the correct account. If you believe there's an error, it might help to review the terms regarding how and when Groupon Bucks are awarded.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

To change the name on your current reservation, please check the policies specific to the merchant related to your booking. Often, name changes can be handled directly through the merchant. If necessary, you may also reach out to Groupon for further assistance. There is a link to the most up-to-date contact information right here on this page that you are viewing.