Groupon Preguntas frecuentes de los clientes

Para devolver una compra que no has utilizado, visita la sección de "Mis compras" en tu cuenta de Groupon. Allí encontrarás la opción para solicitar una devolución. Es importante seguir las instrucciones específicas para el tipo de oferta que adquiriste, ya que las políticas pueden variar. Asegúrate de hacerlo dentro del plazo indicado para realizar la devolución.

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When you purchase a deal on Groupon, you may receive Groupon Bucks as a form of credit or incentive, depending on the promotion or offer associated with your purchase. If you prefer cash rather than Groupon Bucks, you can typically request a refund within the terms of the deal. However, Groupon Bucks cannot be converted back to cash. If you believe there has been an error, please refer to the specific terms of your purchase for guidance.

For ticket purchases to the College Football Hall of Fame, the date selection usually occurs after you've chosen your ticket type. Once you've selected the ticket option, you should see a calendar or date selection feature that allows you to choose your desired date for visiting. If you don’t see this option, please ensure you’ve gone through all necessary steps in the purchasing process.

If your Groupon voucher is not appearing under "My Stuff" despite being charged, try refreshing the page or logging out and back into your account. Sometimes, it may take a moment for purchases to show up. If it still doesn’t appear, ensure you're logged into the correct account.