Lyft Preguntas frecuentes de los clientes

Currently, Lyft does not offer a pay later option for rides. Payment is typically required at the time of the ride. We recommend checking for any updates or new features in the app, as options may change over time.

To delete old payment methods from your Lyft account, open the Lyft app and go to the "Payment" section in your account settings. From there, you can view your current payment methods. Select the payment method you want to remove, and look for the option to delete or remove it. If the app indicates that you have too many payment methods, make sure to delete the old ones you no longer use to make space for a new payment method.

If you can't update your debit card, ensure that all card details are correctly entered and the card is valid for online transactions. Ensure the card hasn't expired or been blocked by your bank. Try restarting the app or using a different network connection. If the problem persists, you may need to check for any app updates or reinstall the Lyft app.

To request a refund for a Lyft ride, go to the Lyft app, tap on the menu, select "Ride history," choose the specific ride, and tap "Get help." Follow the prompts to report the issue and request a refund.

We're very sorry to hear about your experience. If a driver fails to show up, you should not be charged for the ride. Please check your trip history in the app and contact Lyft for a resolution, including details about your ride request.