Recent WalMart Customer Questions
How can I order 20 of the same product?
To order 20 of the same product on Walmart's website, simply search for the product you want, select it, and choose the quantity option to increase it to 20 before adding it to your cart. Once you have reviewed your cart and ensured the right quantity is listed, proceed to checkout to complete your order.
Asked May 2, 2025 10:40 PM
How do I order more of the same item without it being in stock?
If an item is currently out of stock, you won't be able to reorder it directly. You can check the product page for restock updates or availability notifications. Alternatively, you might consider looking for similar items on the website or visiting a nearby Walmart location.
Asked May 2, 2025 10:39 PM
what's the difference between a deactivated account and a suspended account?
A deactivated account is one that has been completely closed and cannot be accessed unless it is reinstated. In contrast, a suspended account is temporarily disabled, often due to violations of terms of service, but can be restored after resolving the issue.
Asked Apr 7, 2025 8:23 PM
I need to have my medication delivered to my home how do I sign up
To have your medication delivered to your home, you can sign up for Walmart's pharmacy delivery service through the Walmart app or website. Simply create or log into your account, navigate to the pharmacy section, and follow the prompts to enroll in home delivery for your prescriptions. You'll need to ensure that your medications are eligible for delivery.
Asked Feb 17, 2025 6:17 PM
My father had ordered some cereal from Walmart and it was the wrong kind. How can I return this for him?
To return an item like cereal to Walmart, you can take it to a Walmart store along with the receipt or order confirmation. If the return is within the allowed return window, you can visit the customer service desk for assistance. Alternatively, if the purchase was made online, you may initiate a return through your Walmart account or the email confirmation received. Follow the prompts to print a return label if applicable, and then send the item back according to the instructions provided.
Asked Jan 24, 2025 6:13 PM
Help me with my WalMart customer service issue
Returns and Refunds
How Do I Track My WalMart Return?
To track a package purchased from Walmart.com, you will need the email address used when the order was placed along with the 13-digit...
Order Management
How Do I Track My WalMart Order?
Being able to track your online Wal-Mart purchases is made even more convenient and straightforward with using the app to track and...
How Do I Cancel a WalMart Order?
Walmart.com provides its customers multiple ways to easily cancel or return their Walmart order. Should you encounter issues cancelling...
Payment Information
What payment methods does WalMart accept?
Walmart accepts a variety of payment methods to ensure a convenient shopping experience for its customers. For in-store purchases,
For online purchases made through Walmart.com, customers can utilize the same credit and debit cards, as well as PayPal and Walmart gift cards. Walmart also has a feature that allows customers to pay for their online orders using a combination of payment methods, which provides added flexibility.
For the most current and detailed information regarding payment methods, customers are encouraged to refer to the payment section on Walmart's official website. This will ensure that they have the latest updates and any additional options that may be available....
Can I use multiple payment methods for my online order?
Walmart generally allows customers to use a single payment method when placing an online order. However, there are a few exceptions
If a customer wishes to split a payment across different methods, they may need to complete separate transactions instead. Additionally, policies can vary by location and specific promotions may also affect payment options. For the most accurate and updated information, it is advisable to refer to the Walmart website or the payment section during checkout. This will provide the latest practices concerning payment methods for online orders....
What is WalMart’s price matching policy?
Walmart has a price matching policy designed to ensure customers receive the best value for their purchases. According to this policy,
The policy does have some limitations. It generally does not cover clearance or closeout items, and Walmart may require customers to provide the name of the competitor and the specific location where the lower price is available. Additionally, Walmart's price matching does not extend to items sold on auction websites or during special promotional events.
Customers interested in taking advantage of this price matching policy should check the latest information on Walmart’s official website, as policies may change, and it is always best to stay updated with the most current guidelines....
Does WalMart offer a price adjustment if an item goes on sale after purchase?
Walmart does have a price adjustment policy that allows customers to receive a refund for the difference in price if an item they purchased
To take advantage of this policy, customers generally need to bring the original receipt back to the store along with the item and the current sale price advertisement, if available. Customers should also be aware that certain items, such as those purchased during clearance sales, may not be eligible for adjustments.
For the most accurate and up-to-date information regarding price adjustments, customers are encouraged to visit the Walmart web page or the store location where the purchase was made. This ensures that they receive the most relevant details and understand any particular conditions or exclusions that may be in place. Always keep an eye on the return policy specifics, as they can help inform customers about their rights and options regarding recent purchases....
Does WalMart offer a warranty on purchased items?
Walmart does not offer its own warranty on items purchased, but many products sold in Walmart stores or on walmart.com may come with
Walmart's return policy also provides a level of assurance for customers. Generally, customers can return most items within a specific timeframe, which is often 90 days, but some electronics and other items may have a shorter or longer return period. It is always advisable for customers to keep their receipts as proof of purchase, as this can facilitate returns or exchanges.
For detailed information on specific products, warranty terms, and the return policy, customers can refer to the current Walmart website or consult the packaging or documentation that comes with the product. This ensures that they have the most up-to-date and relevant information regarding warranties and returns for their purchases....
Can I return an online purchase to a physical WalMart store?
Yes, WalMart allows customers to return online purchases to physical stores, which makes the process quite convenient. When returning
In order to return an online purchase, customers should visit the WalMart website to review specific return policies, as there might be particular conditions or time frames that apply. Most items can be returned within thirty days of receipt, although certain products may have different return guidelines.
It is beneficial to note that some items, such as electronics or opened cosmetics, may have different return policies. Customers may also want to check the current web page for any updates regarding return instructions and to ensure they have the most accurate information before heading to the store. Overall, returning an online purchase to a WalMart store is a straightforward process designed to enhance customer satisfaction....