American Airlines Customer FAQ

If you have a service dog or other emotional support animals, you can take them with you on your American Airlines flight. The airline...

Yes, American Airlines does allow passengers to bring a stroller and a car seat on their flights. For traveling with children, you When it comes to car seats, they are permitted on board if you have purchased a separate seat for your child. It is important to ensure that the car seat is FAA-approved, as only those that comply with safety regulations can be used during the flight. It is advisable to refer to the current information on the American Airlines website regarding the specific rules for size, weight, and other restrictions pertaining to strollers and car seats, as these can change. This information will provide the most accurate and up-to-date guidelines for a smooth travel experience....

American Airlines has specific guidelines for traveling with pets, and it is important to note that their policy primarily accommodates If travelers wish to transport other pets or animals, they should consider alternative routes, such as ground transportation or specialized services designed for those specific animals. It is always advisable for travelers to check the specific requirements and regulations on the American Airlines website, as policies may vary based on travel destinations and for different types of pets. When flying with allowed pets, customers must adhere to guidelines regarding pet carriers, health certifications, and possible additional fees. Familiarizing oneself with these requirements in advance helps ensure a smooth experience for both the pet and the traveler. For detailed information and any updates to the pet travel policy, travelers are encouraged to visit the relevant section on the American Airlines website for the most current and comprehensive guidance....

The rush of a new vacation booking can be made better knowing that you're a member of American Airlines' frequent flyer program. You'll...

This easy-to-follow guide outlines how to start earning American Airlines frequent flyer air miles. If you often fly with American...

This article explains how American Airlines customers can use their frequent flyer miles. If you collect American Airlines miles but...

If you are going to be traveling on an American Airlines flight, you should learn about the company's baggage restrictions and allowances....

Learning that your bags are delayed while traveling is a stressful experience. American Airlines is one company that seeks to make...

American Airlines has restrictions on the number of bags every passenger can bring along. However, it is possible to bring along extra...

This article describes what you should do if you believe that American Airlines damaged your baggage. The airline's damaged baggage...

This article outlines what you should do if your baggage has been lost or delayed on an American Airlines flight. If you have recently...

There are times when you may be overcharged for your baggage when traveling with American Airlines or any airline. If you want to get...

American Airlines has specific guidelines regarding carry-on baggage to ensure a smooth travel experience for all passengers. Each In addition to the carry-on bag, passengers are permitted to bring one personal item, which can include items such as a purse, laptop bag, or small backpack. This personal item should fit beneath the seat in front of the passenger. It is important to note that specific size limits or restrictions may vary depending on the aircraft or travel route, so it is advisable for travelers to check the most current information on the American Airlines website before their trip. Additionally, if a passenger's carry-on bag does not meet the size requirements, it may need to be checked at the gate, which could incur additional fees. Understanding these policies can help travelers pack efficiently and avoid any last-minute surprises at the airport....

You will need to address many things if you are travelling with a baby on American Airlines. If you are using a domestic flight, it...

If you have been bumped off of your American Airlines flight, you are eligible for compensation. Your compensation may be in the form...

This article discusses what you should do if you have to cancel your trip on American Airlines and want to get credit for the ticket...

Airlines overbook flights due to the people who miss them. You can be bumped off a flight voluntarily or involuntarily. If you cannot...

American Airlines is one of the largest airlines in the world so flight delays should be expected. If your flight is delayed, the airline...

You can miss a connecting flight on American Airlines for two reasons: your fault or the airline's. If it is the airline's fault, you...

This article discusses what to do if your American Airlines flight gets cancelled. American Airlines's cancellation policy is described,...

When an American Airlines flight is canceled or delayed, passengers can rebook the next available flight using a kiosk, online, or...

If you are seeking compensation for your American Airlines flight delays, the customer service team may help you. You might receive...

You can seek help to get a refund for an inflight charge from American Airlines through the methods outlined above. However, you may...

Some travelers rarely realize when an overcharge has occurred in their accounts. However, American Airlines works proactively to ensure...

With all of its amenities, flying business or first-class always provides an entirely different experience to passengers. Upgrading...

If you have a disability or simply want mobility assistance, you can request for a wheelchair from American Airlines. You should first...

Yes, passengers are generally allowed to bring their own food on board American Airlines flights. However, there are some guidelines Passengers should also consider the convenience of their fellow travelers. Strong-smelling foods or items that require utensils should be avoided as a courtesy in shared spaces. Additionally, American Airlines allows passengers to bring snacks and meals purchased from airport vendors. For specific inquiries about food policies and any updates, it may be beneficial to check the current web page of American Airlines for more detailed information regarding onboard services and guidelines. This will help ensure a pleasant travel experience and compliance with all regulations....

American Airlines allows the use of personal electronic devices during flights, but there are specific guidelines that passengers must In-flight Wi-Fi is also available on many American Airlines flights, allowing passengers to connect to the internet, browse, and communicate with others, provided they comply with the airline's instructions regarding device usage. It is important to ensure that devices remain secure during turbulence or other situations that may require passengers to return to their seats. For more detailed information on using electronic devices, passengers may want to refer to the official guidelines available on the American Airlines website....

American Airlines offers a variety of in-flight entertainment options that cater to the preferences of travelers. On many of their For travelers on flights that do not have seatback screens, American Airlines provides an alternative through its app known as the American Airlines mobile app. Passengers can access in-flight entertainment via their personal devices, such as smartphones or tablets. To use this service, travelers must connect to the in-flight Wi-Fi, which may be complimentary on certain routes or fee-based, depending on the flight's specifics. In addition to video content, American Airlines usually offers a selection of music playlists and games to keep passengers engaged during their journey. Passengers are encouraged to check the American Airlines website or the mobile app prior to their flight to see specific details about the entertainment options available on their flight, as offerings may vary based on the aircraft and route....

The Known Traveler Number can save you a lot of time at the airport. Adding it to your airport ticket shouldn't cause you a headache,...

This easy to follow guide outlines how American Airlines customers can make changes to their flights. If you have an upcoming flight...

This guide shows American Airlines customers how to book flights online and on the phone. If you would like to book an American Airlines...

This article describes what you need to do if you made a booking error and have to change your trip on American Airlines to fix it....

American Airlines customers have the option to update their booking within 24 hours of purchase, or even make changes up to two days...

Every now and then you have a troublesome flight. The best thing you can do is try for some compensation from the airline. Here's how...

You should always check the status of your flight before heading to the airport. It does not matter whether you booked your ticket...

Changing your airplane seat may be a daunting task, but it shouldn't be a problem altogether. GetHuman helps to link travelers to the...

The Transportation Security Administration, commonly referred to as the TSA, governs the travel restrictions that apply to all airlines, One of the primary restrictions involves the transportation of liquids. Passengers are generally allowed to bring a quart-sized bag of liquids, gels, and aerosols, provided that each container holds no more than 3.4 ounces or 100 milliliters. This includes items such as shampoo, conditioner, lotions, and beverages. It is important that these items are placed in a bin for screening at the security checkpoint. Furthermore, travelers should be aware of the restrictions regarding prohibited items. This includes sharp objects, firearms, explosives, and other dangerous goods that may pose a risk to safety. It is advisable for passengers to familiarize themselves with the TSA's list of prohibited items to ensure compliance and avoid delays at the airport. Additionally, travelers are reminded that certain electronics, particularly larger devices such as laptops and tablets, must be removed from their bags during the screening process and placed in a bin. American Airlines also complies with TSA requirements concerning passenger identification, which entails that all passengers present valid identification that matches their itinerary. For the most current information, travelers are encouraged to visit the TSA website or the American Airlines website, where they may find updates regarding security regulations and any specific policies the airline may have implemented....

American Airlines has specific policies regarding the transportation of firearms and ammunition, designed to ensure safety and compliance Ammunition can be transported as well, but it must be stored in its original packaging or in a box specifically designed for ammunition. Additionally, there are restrictions on the quantity of ammunition that can be carried, usually capped at eleven pounds. Passengers are also advised to check local laws regarding firearms and ammunition to avoid complications at their destination. It is essential that individuals traveling with firearms are aware of the rules that may apply to their travel, both in terms of the airline's regulations and the legal implications regarding firearms at the departure and destination points. For the most current and detailed information regarding American Airlines' policy on traveling with firearms or ammunition, it is advisable to check the airline's website. The website often contains the latest updates, guidelines, and any additional requirements that may affect travelers....