United Airlines Customer FAQ

For safety reasons, it is illegal to bring certain items on board in your carry-on, including weapons like firearms, sharp objects, explosives, flammable liquids, and hazardous materials. Other prohibited items may include items that could cause harm or disruption during the flight. Be sure to check the TSA guidelines for a comprehensive list of items that cannot be carried onto an aircraft.

To correct a misspelled name on your boarding pass, you can visit the United Airlines website or the link provided on this page for guidance on name correction procedures. Typically, minor corrections can be made online, while more significant changes may require contacting customer service. It’s important to address this before your flight to ensure a smooth travel experience.

United Airlines allows passengers to bring C-PAP machines on board. C-PAP devices are considered medical equipment and can be stored in the cabin or checked in as luggage. Passengers are encouraged to inform the airline in advance if they plan to travel with a C-PAP machine to ensure proper accommodations and assistance during their journey. Make sure to pack your machine in a way that it can be easily accessible at security checks.

United Airlines allows the use of oxygen concentrators on flights. Passengers must notify the airline in advance, and certain conditions apply. It’s essential to ensure that your device complies with United's guidelines and that you have the necessary documentation. Check with your physician about your medical needs during travel.

To change a flight for both passengers on a United confirmation number, visit the United Airlines website or use the mobile app. Enter your confirmation number and last name to access your booking. From there, you can select the option to change your flight. Follow the prompts to choose new flights for both passengers and complete the changes. Be aware that there may be fees or fare differences involved.